Partner Program Manager - Benefits and Tier Lead

Our Partner Programs Team is dedicated to building strong relationships with our partners, ensuring they have the tools and resources needed to succeed. We’re looking for a passionate and strategic Program Manager to lead our Tier and Benefits Strategy.

The Program Manager for Tier and Benefits Strategy will be responsible for researching, designing, and executing a comprehensive benefits portfolio for our partner programs. This role requires a deep understanding of competitor programs, Red Hat partner types, and the motivations that drive partner engagement. You will collaborate with cross-functional teams to optimize internal processes, assess ROI, and ensure a top-notch partner experience.

What you will do:

• Research and Analysis:

  • Conduct thorough research on competitor partner programs, focusing on benefits structures and partner utilization preferences.

  • Analyze Red Hat partner types and identify key drivers of engagement and recognition preferences, beyond financial incentives.

• Portfolio Design:

  • Develop a tiered benefits portfolio that aligns with the Red Hat Partner Program (RHPP), tailored to different partner types and activities.

  • Aim to create industry-leading offerings that enhance partner engagement and satisfaction.

• Cross-Functional Collaboration:

  • Work with internal teams to evaluate the costs and ROI of existing benefits, ensuring they align with business goals.

  • Develop robust business cases for new or revised benefits offerings and present findings to executive leadership.

• Process Improvement:

  • Establish and maintain consistent processes for benefit delivery that prioritize the partner experience.

  • Continuously assess and refine these processes to enhance usability and effectiveness.

• Partner Experience Focus:

  • Champion the voice of the partner within the organization, ensuring their needs and preferences are at the forefront of strategy development.

  • Collaborate with marketing and communication teams to effectively communicate the value of the benefits portfolio to partners.

What you will bring:

• 5+ years of experience in program management, partner program strategy, or a related field, preferably in technology or software industries.

• Proven track record in analyzing partner programs and developing strategic benefits.

• Deep understanding of Red Hat partner types, such as distribution, resellers, OEM, GSI, and Cloud and the competitive landscape.

• Familiarity with research methodologies and data analysis techniques.

• Strong analytical and strategic thinking abilities.

• Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.

• Proven ability to work effectively in cross-functional teams and drive results in a matrixed environment.

• Bachelor’s degree in Business, Marketing, or a related field; Master’s degree preferred.