Operations Specialist - NVIS
US, MA, Remote
NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.
Are you a thorough individual who desires to optimize processes and enhance operational efficiency? Are you passionate about the intersection of technology, operations, and customer success? If so, we have an exciting opportunity for you to join us as a Professional Services Operations Expert. In this role, you'll drive streamlined operations within our Professional Services team, ensuring our clients and partners receive outstanding service. The candidate should be able to demonstrate multi-tasking, be detail-addicted, be a self-starter, and strive for precision in his work. We want you to be reliable, detailed, friendly, and eager to learn and develop! This position is an excellent opportunity to join a leading company and a growing team and become a key to the company's success!
What you’ll be doing:
Responsibilities include involvement in creating Scope of Work documents with our end-customers and partners, negotiating them, and processing them in the company's systems. Additionally, assisting with the Professional Services Team's Information Systems, from defining new workflows to practically operating them. This role requires using Nvidia operational systems for information searches and updates. Support of local and global deployment teams and 3rd party contractors will be expected in an efficient and out-of-the-box solution provisioning.
What we need to see:
Experience in drafting, negotiating, and processing Professional Services SoW Documents.
Understanding Legal terms and conditions and experience with 3rd-party contractors' negotiation.
Degree in Operations or Business Management, or equivalent experience
Ability to drive process improvement initiatives across the Operations organization. We expect you to bring new and creative ways to improve the overall efficiency and speed at which Services are delivered.
Outstanding written and verbal communication skills (native English speaker)
Demonstrates integrity and a strong sense of responsibility.
Has outstanding communication skills and attention to detail.
Proven experience (3+ years) in professional services organizations or active involvement in operations activities.
Strong analytical skills that allow for creative methods to achieve results and solve problems
Quick learner and highly adaptable to changes
MS Office, specifically advanced Excel and Outlook skills
Ways to stand out from the crowd:
Proficiency in SalesForce.com and other operational information systems
Immediate availability (up to 1 month)
You will also be eligible for equity and benefits. NVIDIA accepts applications on an ongoing basis.
NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. ApplyJob Profile
Benefits Diversity Eligible for Equity Equity Equity and benefits Supportive environment Work environment
Tasks- Create scope of work documents
- Drive process improvement
- Negotiate documents
- Process documents
- Support deployment teams
Accelerated Computing Advanced Excel AI Analytical Communication Computer graphics Customer Success Deployment Excel GPU Legal terms MS Office Negotiation NVIDIA Operations Organization Outlook Process Improvement Salesforce.com
Experience3 years
EducationDegree in business management Degree in operations Equivalent Equivalent experience Information Systems MS Operations
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9