National Account Manager - Hospitality (FTC, 12 Months)

National Account Manager - Hospitality

Salary: £45,000-£60,000

Bonus: Up to 30%
Type: Permanent, Full-time
Hours: Mon-Fri 09:00-17:00 (some flexibility required)

Location: Remote
 

Position Summary

As a National Account Manager - Hospitality, you will be responsible for penetrating and maintaining relationships with Strategic Accounts and National Key Accounts within the hospitality sector.

Please note, this role is a fixed-term contract for a minimum of 12 months.

Key Responsibilities

• Effectively manage existing Strategic and National Key Account Customers - increasing business via churn prevention and cross-selling i.e. increase of current penetration / share-of-wallet with existing customers

• Responsible for onboarding new Business wins (Strategic/National Accounts); effectively managing the rollout alongside sales support to optimise customer satisfaction.

• Deploy sales and service model for each account delivering customer satisfaction with optimum cost to serve

• Working in collaboration with the Field and Internal Sales Teams, to ensure that account and call objectives are delivered consistently and to a high standard across the Customers estate

• Ensure an up-to-date account plan for each Account aligned to customer objectives and reviewed as part of the quarterly business review

• Coordinate account development activities with sector leader, Commercial Lead and Commercial Business Partner

• Manage both a direct and indirect route to market approach on behalf of the end customer.

• Ensure utilisation of remote sales tools and encourage service teams to utilise remote service tools to ensure efficient service

Experience, Knowledge & Skills

• Experience in Hospitality Account Management (Essential).

• Experience of renegotiating national contracts (Essential).

• Excellent communication and influencing skills.

• Ability to adapt, be persistent and have an ambition to succeed.

• Experience of the cleaning/hygiene industry (Desirable).

Benefits Package

• Vehicle: Fully expensed company vehicle.

• Annual Leave: 33 days (inclusive of 8 bank holidays).

• Pension Scheme: Employee 3% & Employer 5% or Employee 4% & Employer 6%.

• Accident & Life Insurance: 1x annual salary to 4x annual salary (Linked to Employee Pension contribution %).

• Enhanced Maternity and Paternity Pay.

• Cycle to Work Scheme.

• PerkBox: Employee Discount and Wellbeing Platform.

Diversey, a Solenis Company

We are relentlessly pursuing our purpose to go beyond clean to take care of what’s precious. In today’s world of increasing resource scarcity - including water, energy, materials, and labour - we need to achieve more with less for the well-being of today’s generations and for future generations.

We stand behind every committed leader and employee of our customers, across all levels of the organisation. We stand with the …