Key Account Manager (Remote)

Job Description Summary

The Key Account Manager will be responsible for representing Sandoz as a leader in the generic injectable institutional marketplace and other assigned settings appropriate to the Sandoz product portfolio, implementing strategic initiatives with selected complex accounts, while ethically and compliantly meeting and exceeding objectives. The Key Account Specialist will maintain and generate new business, enforce GPO contract compliance, develop current and new account relationships, and help achieve Sandoz’s corporate sales goals. In the assigned territory, the associate will utilize all marketing and contract materials, designed for the respective audience, with a focus on the economic/business decision makers in institutions, hospitals, and clinics. The associate will align closely with other members of the Sandoz Key Accounts and Sales organizations, as well as other cross-functional colleagues, to plan and organize activities to ensure regular and consistent coverage of the territory according to a plan of action.

Customers may include, but are not limited to IDN Systems, Hospitals, Clinics, Directors of Pharmacy, Buyers, HCPs, Clinicians, Pharmacy & Therapeutic Committees, and other assigned customers. Administration of territory information and compliance to promotional, reporting, and regulatory requirements is imperative. Participation in assigned training and development programs is required.

 

Job Description

Sandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Generic and Biosimilar medicines.  

Now as an independently listed company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and strengthen its culture for us, the Sandoz associates. This is an exciting time in our history, and by creating a new and ambitious path, it will provide a unique opportunity for us all, both professionally and personally. 

Join us as a Founder of our ‘new’ Sandoz! 

As the Key Account Manager some of your responsibilities may include but will not be limited to:

The Key Account Manager will report to a Regional Business Director and will be responsible for representing Sandoz as a leader in the generic injectable institutional marketplace and other assigned settings appropriate to the Sandoz product portfolio, implementing strategic initiatives with selected complex accounts, while ethically and compliantly meeting and exceeding objectives. The Key Account Specialist will maintain and generate new business, enforce GPO contract compliance, develop current and new account relationships, and help achieve Sandoz’s corporate sales goals.  In the assigned territory, the associate will utilize all marketing and contract materials, designed for the respective audience, with a focus on the economic/business decision makers in institutions, hospitals, and clinics. The associate will align closely with other members of the Sandoz Key Accounts and Sales organizations, as well as other cross-functional colleagues, to plan and organize activities to ensure regular and consistent coverage of the territory according to a plan of action. 

Customers may include, but are not limited to IDN Systems, Hospitals, Clinics, Directors of Pharmacy, Buyers, HCPs, Clinicians, Pharmacy & Therapeutic Committees, and other assigned customers.  Administration of territory information and compliance to promotional, reporting, and regulatory requirements is imperative.  Participation in assigned training and development programs is required.

• Development and implement detailed business plans, with appropriate management review and approvals, for assigned accounts that support the national strategies and objectives of Sandoz North America

• Grow business within the assigned accounts by pulling through GPO awarded products, and growing non-GPO awarded business through backup contracts within each account to achieve annual net sales targets.

• Identify key decision-maker networks, identify needs, and engage key customers to implement appropriate Sandoz portfolio account initiatives to develop long-term partnerships.

• Recognize the difference between customers’ short-term demands and long-term priorities and can advise as necessary and liaise with internal partners in the contracting discussion.

• Consistently demonstrates exceptional skill in preparing for and conducting successful contracting and negotiation sessions, anticipating any potential compliance risks.

• Anticipate environment/ healthcare market and industry trends that could significantly impact short and long-term customer business, act on innovative customer insights that drive new business opportunities across customer groups and proactively identify niche/emerging solutions that would drive account success.

• Monitor, analyze and communicate product, customer, contract, and account-level performance broadly with key internal teams.

What you’ll bring to the role

Requirements:

• Bachelor’s Degree (BS or BA) from an accredited college or university

• 10 years overall healthcare sales experience

• 5 years institutional/hospital experience

Desirable:

• 2 years Generic Injectable experience

Travel Requirements:

• Candidate must be properly licensed and able to safely operate and drive an automobile in order to perform field calls on customers; must have a driving record deemed safe by Sandoz.

• Ability to work independently from a home office when necessary for business purposes.

• Willingness to travel over a broad geography required (approximately 25-75% travel, depending on territory)

• Qualified candidates must reside within the workable geography to cover their assigned accounts.

Desirable Requirements:

• Demonstrate strategic thinking ability to balance short and long-term goals

• Must be a self-starter willing to meet aggressive goals and willing to be actively involved in a team environment

• Excellent interpersonal, communication, and presentation skills

• Computer skills (i.e., Word, Excel, and PowerPoint)

• Must be able to manage competing priorities, stay organized and prioritize as needed

• Strong project and time management skills

• Ability to thrive in a fast-paced environment

Position Location:

Sandoz offers a generous employee benefits package that includes a competitive salary, health insurance coverage for medical, prescription drugs, dental and vision, a generous company match for retirement savings accounts, and generous paid time off.  We also follow a hybrid work policy that combines a mix of in-person and remote work to allow our employees flexibility in designing a schedule that works for our associates and the business.   

The pay range for this position at commencement of employment is expected to be between $138,600-198,000-$257,400 USD/year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period.  Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. 

On September 30, 2021, Sandoz entered into a 5-year Corporate Integrity Agreement. Certain positions will have responsibilities to support the execution and adherence to CIA obligations, CIA-related deliverables, and any relevant audit, monitoring or Independent Review Organization (IRO) remediation. 

Sandoz - Notice at Collection to Employees Applicants 4.15.24[16].pdf 

Why Sandoz? 

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!  

With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably. 

Our momentum and entrepreneurial spirit are powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!  

The future is ours to shape! 

Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here:  https://talentnetwork.novartis.com/sandoztalentpool 

Sandoz EEO Statement: 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

Sandoz Reasonable Accommodations Statement: 
Sandoz, Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an email to reasonable.accommodations@sandoz.com or call 1-609-422-4098 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. 

#Sandoz

 

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.

 

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

 

Salary Range

 

Skills Desired

Accountability, Account Management, Commercial Excellence, Competitive Intelligence, Compliance, Crm (Customer Relationship Management), Customer Engagement, Ethics, Healthcare Sector, Market Development, Problem Solving Skills, Process Knowledge, Revenue Growth, Selling Skills, Team Collaboration, Value Propositions Apply