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Workforce management Remote Jobs

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Workforce Vendor Manager, Call Center Operations
Remote

Workforce Management Tools Workforce management Capacity planning Routing Spreadsheets Predictive Analytics Google Sheets Root Cause Analysis Process Optimization +17

USD 128K+

Strategy Planning & Operations Sr. Manager - US Remote
US – Florida – Tampa, United States

Cross-Functional Alignment Results Driven OneNote Call center Operations Patient Support Programs Workforce management Inflammation Strategy Development Therapeutic Areas +43

Senior Mid Full Time

USD 168K+

Sr. Sales and Operations Planning Analyst
USA Remote, United States

VTO management Outbound dialer maintenance Intraday volume analysis PTO management Service Level Management Training Coordination Call Center Environment Workforce management Performance analysis +21

Senior Full Time

USD 66K+

Outside Property Claim Representative Trainee
Chantilly-WashingtnDC-PkMeadow, United States

Resolving Claims On-the-job Training Multi-line assistance Business interruption calculations Cost evaluation Cost Evaluation Tools Computer assisted estimates Quality Claim Handling Innovative Technologies +30

Entry Full Time

USD 48K+

Escalation Manager
Minneapolis, Minnesota, United States - Remote

Technical escalation management Diagnostic Methods Avaya Contact Center Technologies AI-driven analytics Cloud platform Workforce management CISCO Emerging Technologies +9

Senior Mid Full Time

USD 95K+

Experienced Outside Property Claim Representative
Washington, DC - 13th Street, United States

Document Analysis Premium Audit Field Inspection Claim resolution Business interruption calculations Multi-line assistance Computer assisted estimates Cost Evaluation Tools Cost evaluation +34

USD 65K+

Experienced Outside Property Claim Representative
Chantilly-WashingtnDC-PkMeadow, United States

Premium Audit Field Inspection Claim resolution Business interruption calculations Multi-line assistance Computer assisted estimates Cost Evaluation Tools Cost evaluation Quality Claim Handling +34

USD 65K+

Outside Property Claim Representative Trainee
Washington, DC - 13th Street, United States

Computer Assisted Estimating Document Analysis Resolving Claims On-the-job Training Business interruption calculations Multi-line assistance Cost Evaluation Tools Cost evaluation Computer assisted estimates +30

Entry Full Time

USD 48K+

Verint Support Engineer
US: Remote

Perfmon Netmon Windows Security Windbg Verint WebLogic Contact Center Operations Tomcat Wireshark +16

USD 85K+

Workforce Analyst
New York, New York

Teleopti Playvox Calabrio Verint Ticketing industry Staffing optimization Workforce management Scheduling Performance Metrics +9

USD 25K+

Workforce Analyst
Remote - United States

Teleopti Playvox Calabrio Verint Ticketing industry Staffing optimization Workforce management Scheduling Performance Metrics +9

USD 25K+

Outside Property Claim Representative
Hartford-Field, United States

Premium Audit Field Inspection Claim resolution Business interruption calculations Multi-line assistance Cost Evaluation Tools Computer assisted estimates Cost evaluation Technology use +35

USD 65K+

Business Analyst, Customer Experience
Remote US

Affirm Remote-first

Case management tools Reporting software Fraud operations Customer Operations Consumer protection Policies and procedures Workforce management Fraud Prevention Financial Operations +40

USD 71K+

Manager, International Servicing Operations
Remote UK

Affirm Remote-first

Fraud operations Servicing High-Performance Culture Operational Management Strategic direction Negotiations Workforce management KPI Management Financial Acumen +27

Entry Mid Full Time

GBP 86K+

HR Business Partner
Work at Home - Ohio - Other, United States

Ensemble Health Partners

Hr consulting HR Analytics Staff Development Color Organizational development Workforce Planning Guidance Workforce management Employee Relations +19

USD 68K+

BPO Program Manager
Remote (USA)

Resident Remote-first

BPO management Workforce management Trend Analysis Resource Allocation Budget management Change Management Process Improvement Customer Success Cross-functional Collaboration +1

USD 65K+

Outside Property Claim Representative Trainee
Portland, United States

Coverage evaluation Document Analysis Resolving Claims On-the-job Training Business interruption calculations Cost evaluation Multi-line assistance Computer assisted estimates Cost Evaluation Tools +31

Entry Full Time

USD 48K+

Outside Property Claim Representative Trainee
Las Vegas-Arroyo Crossing, United States

Resolving Claims On-the-job Training Business interruption calculations Cost evaluation Cost Evaluation Tools Computer assisted estimates Multi-line assistance Quality Claim Handling Innovative Technologies +30

Entry Full Time

USD 48K+

Sr Product Manager, WFM
Remote - USA, United States

Levi Strauss & Co.

Apparel Retail Experience Workforce management Roadmap Development Stakeholder communication User Research Retail Technical Solutions Workday +8

Senior Mid Full Time

USD 120K+

Consumer L&D Lead
Remote - USA

Coinbase Remote-first

Docebo LMS Articulate Rise 360 Adobe Premiere Training Design ELearning E-Learning LMS Learning & Development Arbitration +52

Senior Mid Full Time

USD 99K+

Operations and Workforce Manager
Remote

NICE inContact CRM technologies Ringcentral Contact center software Emotional support Microsoft Dynamics Workforce management Operations Management Call Center +14

USD 80K+

Channel Partner Enablement Specialist
United States - Remote

AI-driven analytics Call center Operations Partner Enablement Customer Experience Management Cloud platform Workforce management Instructional Design Sales Training Content development +9

Senior Mid Full Time

USD 120K+

Capacity Planning Forecast Analyst
Remote-USA, United States

Contact Center Operations Bloomberg CRM Platforms Parental Leave Genesys Workforce Planning Workforce management Employee Experience Intellectual property +30

USD 79K+

Director Central Operations 100% Remote
Nashville, Tennessee, United States

Staffing and Capacity Planning Compliance management Patient Assessment Workforce management Patient Engagement Workflow Optimization Operations Management Performance Metrics Data & Analytics +9

Exec Senior Full Time

USD 140K+

Program Manager - GCS
Remote - Singapore

Coinbase Remote-first

Customer support operations Data-driven mindset Product Operations Engineering processes Knowledge Management Arbitration Workforce management Developing Web3 +41

Senior Mid Full Time

USD 148K+

Outside Property Claim Representative Trainee - Tacoma, WA
Bellevue-Seattle, United States

Coverage evaluation Document Analysis Resolving Claims On-the-job Training Business interruption calculations Cost evaluation Multi-line assistance Cost Evaluation Tools Computer assisted estimates +32

Entry Full Time

USD 48K+

Experienced Outside Property Claim Representative
South Carolina - Virtual, United States

Premium Audit Field Inspection Claim resolution Damage Assessment Business interruption calculations Cost Evaluation Tools Computer assisted estimates Cost evaluation Multi-line assistance +35

USD 65K+

Director of Clinical Operations & Workforce Management
Remote - United States

Healthcare workforce management Staffing optimization Healthcare operations Workforce management Clinical operations Scheduling Performance Metrics Team Management Data & Analytics +9

Exec Senior Full Time

USD 120K+

Field Marketing Associate
United States (Remote)

Outreach strategies Workflow improvement Workforce management Lead Management Event Management Event Planning CRM systems Outreach Lead Generation +6

USD 75K+

Workforce Management Optimization Associate
Remote

Theory of constraints Data software Mitigation Strategies Lean Six Sigma Technology Platform Workforce management Six Sigma Lean Risk mitigation +28

USD 84K+

Workforce Analyst - Fully Remote
United States - Remote

Automatic call distributor Real Time Monitoring Five9 Workforce management Google Sheets Scheduling Microsoft Excel Forecasting Data analysis

Entry Mid Full Time

USD 55K+

Senior Business Partner -- Sales and GTM-- (Remote, United Kingdom)
United Kingdom (Remote)

Grafana Labs Remote-first

Remote Work Coordination Compensation Analysis Scaling Business Partnering Learning & Development Workforce management Traces Mimir Grafana Cloud +34

Senior Mid Full Time

GBP 78K+

Auto Catastrophe Repair Sales Rep.
Telecommuter TX, United States

Team coaching Interpretive Performance competencies PC literate Microsoft Office products Keyboarding Workforce management Staffing Disability +25

USD 60K+

Manager, Workforce Management
Ontario, Canada

Verint Nice OKR BPO KPI Workforce management Genesys Private Equity Performance monitoring +13

USD 76K+

Compliance Lead Analyst
Remote - USA

Coinbase Remote-first

Technology feedback Regulatory matters Compliance tools EDD OFAC Compliance operations Transaction Monitoring Financial Crime BSA +62

Senior Mid Full Time

USD 99K+

Senior Manager EDD Operations
Remote - USA

Coinbase Remote-first

EDD Aml systems Compliance operations Metrics Reporting Arbitration Google Slides Google Apps Anti-Money Laundering Operational Support +52

Senior Full Time

USD 185K+

Digital Marketing Automation Specialist
Remote, United States

Nurture programs ABM Strategies CRM Integration Lead Scoring Qualified Account Based Marketing Workforce management WordPress Segmentation +20

USD 60K+

Outside Property Claim Representative Trainee
Raleigh, United States

Resolving Claims Technology use On-the-job Training Business interruption calculations Cost evaluation Cost Evaluation Tools Computer assisted estimates Multi-line assistance Quality Claim Handling +28

Entry Full Time

USD 48K+

HR IT Project Manager
Hybrid, Remote, US

Application integrations On-premises systems Core HCM Timekeeping HR technology Workforce management Detail oriented Portfolio Management Payroll +14

USD 85K+

Outside Property Contents Claim Representative
RanchoCordova-Sacramento-11090, United States

Computer Assisted Estimating Property Damage Assessment Field Inspection Claim resolution Multi-line assistance Computer assisted estimates Cost Evaluation Tools Cost evaluation Quality Claim Handling +35

USD 62K+

Product Manager, Workforce
Remote

Customer Interviews User Story Writing Employee Development R365 Back-office operations Workforce management Restaurant industry Agile Methodology Operational Efficiency +11

USD 116K+

Director of Creditor Strategy
United States

National Debt Relief, LLC.

Creditor negotiation Settlement strategies Debt collection Workforce management Computer competency Cross-functional Team Leadership Segmentation Orientation KPI development +30

Exec Senior Full Time

USD 94K+

Outside Property Claim Representative Trainee
South Carolina - Virtual, United States

Resolving Claims Technology use On-the-job Training Multi-line assistance Business interruption calculations Cost evaluation Computer assisted estimates Cost Evaluation Tools Quality Claim Handling +27

Entry Full Time

USD 48K+

Outside Property Claim Representative Trainee - St. Paul, MN
St. Paul, United States

Resolving Claims On-the-job Training Business interruption calculations Multi-line assistance Computer assisted estimates Cost Evaluation Tools Cost evaluation Quality Claim Handling Innovative Technologies +28

Entry Full Time

USD 48K+

Claim Representative Trainee, Outside Property - Atlanta, GA
Alpharetta-Atlanta, United States

Resolving Claims On-the-job Training Multi-line assistance Business interruption calculations Computer assisted estimates Cost evaluation Cost Evaluation Tools Quality Claim Handling Innovative Technologies +30

Entry Full Time

USD 48K+

Senior Customer Experience WFM Manager
Remote, Contiguous US

Alma Remote-first

Workforce management ADP Employee Experience Strategic initiatives Messaging Operational Efficiency Operational Excellence Business Intelligence Scheduling +19

Senior Full Time

USD 125K+

Workforce Manager
Remote (Domestic US)

Branch Remote-first

Zendesk wfm Staffing optimization BPO Dispute resolution Workforce management Fintech Scheduling Customer Support Data Visualization +5

USD 65K+

Solution Architect
Remote, United States

Pre-sales execution Workforce management software Qualified Workforce management Solutions Architecture Google Suite Configuration Consulting Mentoring +11

Senior Mid Full Time

USD 125K+

Business Analyst, Customer Experience
Remote Canada

Affirm Remote-first

Case management tools Reporting software Fraud operations Consumer protection Customer Operations Policies and procedures Financial Operations Fraud Prevention Workforce management +40

USD 63K+

Lead Business Analyst, Customer Experience
Remote Canada

Affirm Remote-first

Fraud operations Business Intelligence Tools Consumer protection Customer Operations KPI Reporting Financial Operations Workforce management Fraud Prevention BI Tools +44

Senior Mid Full Time

USD 71K+

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