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Workforce management Remote Jobs

62 fresh jobs found

Senior Customer Experience WFM Manager
Remote, Contiguous US

Alma Remote-first

Workforce management ADP Employee Experience Strategic initiatives Messaging Operational Efficiency Operational Excellence Business Intelligence Scheduling +19

Senior Full Time

USD 125K+

Workforce Manager
Remote (Domestic US)

Branch Remote-first

Zendesk wfm Staffing optimization BPO Dispute resolution Workforce management Fintech Scheduling Customer Support Data Visualization +5

USD 65K+

Solution Architect
Remote, United States

Pre-sales execution Workforce management software Qualified Workforce management Solutions Architecture Google Suite Configuration Consulting Mentoring +11

Senior Mid Full Time

USD 125K+

Manager, Risk Workforce Management & Analytics
San Jose, California, United States

Credit Underwriting Data-driven solutions Workforce management Continuous Growth Financial automation Statistical modeling KPIs Data Integration Visualization +36

USD 167K+

Business Analyst, Customer Experience
Remote Canada

Affirm Remote-first

Case management tools Reporting software Fraud operations Consumer protection Customer Operations Policies and procedures Financial Operations Fraud Prevention Workforce management +40

USD 63K+

Outside Property Claim Representative
Memphis-6750 Poplar, United States

Premium Audit Claims Evaluation Field Inspection Claim resolution Business interruption calculations Multi-line assistance Coverage Analysis Computer assisted estimates Cost Evaluation Tools +35

USD 65K+

Senior Manager, Responsible Gaming
Remote - US, United States Dr DraftKings Inc.

Responsible gaming Call center Operations Workforce management Data-driven decision making Regulatory Compliance Team Leadership Best Practices Operations Compliance +1

Senior Full Time

USD 127K+

Lead Business Analyst, Customer Experience
Remote Canada

Affirm Remote-first

Fraud operations Business Intelligence Tools Consumer protection Customer Operations KPI Reporting Financial Operations Workforce management Fraud Prevention BI Tools +44

Senior Mid Full Time

USD 71K+

Lead Business Analyst, Customer Experience
Remote US

Affirm Remote-first

Fraud operations Consumer protection Business Intelligence Tools Customer Operations Financial Operations Workforce management Fraud Prevention BI Tools Process Automation +43

Senior Mid Full Time

USD 80K+

Nurse Supervisor, Utilization Management Clinical Quality
Remote

Nurse Management HEDIS measures Clinical auditing Escalations RN licensure Insurance experience Ncqa standards Healthcare quality MCG +37

USD 88K+

Workforce Management Associate Analyst (Monday - Friday / 9am - 6pm CST)
Remote US

Staffing analytics Workforce scheduling Workforce management systems Workforce Planning Workforce management Dashboard Development Customer Care Trend Analysis Capacity planning +16

USD 58K+

Operations Analyst (Virtual)
600 Office Center Drive, United States

Prudential Financial Remote-first

Genesys WFM Volume forecasting Omni Channel Capacity Modeling Insurance operations Workforce management Conflict Resolution Call Center Pricing +23

USD 83K+

Manager of Workforce Management, Contact Center
Portland OR Suite 2020, United States

IVR platforms Contact center metrics Contact Center Operations Contact center software Workforce management Capacity planning Modeling Forecasting Relationship building +12

USD 63K+

Catastrophe Outside Property Claim Professional Experienced
Hartford-Field, United States

Premium Audit Field Inspection Document Analysis Claim resolution Multi-line assistance Business interruption calculations Cost evaluation Cost Evaluation Tools Computer assisted estimates +34

USD 65K+

Vendor Program Manager
Remote-USA, United States

SOP adherence Contact Center Operations Real Estate Industry Google Docs Industry knowledge Workforce management Bloomberg Parental Leave SOX compliance +35

USD 81K+

Director, WFM, Planning, & Business Operations
United States, Remote

Customer service tools Workforce management Capacity planning E-commerce Operational Efficiency Decision making Customer Satisfaction Forecasting Recruiting +6

Exec Senior Full Time

USD 140K+

Senior HRBP, Operations
Remote, Contiguous US

Alma Remote-first

HR leadership Systems Optimization Succession Planning ADP Workforce management Employee Relations Leadership Development Employee Engagement Messaging +19

Senior Full Time

USD 135K+

Operations Program Manager
Remote, Contiguous US

Alma Remote-first

Process Innovation Healthcare operations ADP Workforce management Communication Strategies Revenue Cycle Management Operations Management Strategic initiatives Messaging +23

USD 100K+

Workforce Management Coordinator (Nights and Weekends)
Remote US

Horse Racing WFM software Real Time Monitoring Call center Operations Workforce management Salesforce Interpersonal Excel Data analysis +1

Entry Mid Full Time

USD 38K+

Account Executive
London Office

Technology products Workforce management Market Insights B2B Sales Payroll Pipeline Management HR Scheduling Forecasting +4

Exec Mid Full Time

GBP 60K+

Sales Development Manager
London Office

Outreach strategies Workforce management Pipeline Generation Sales Development AI solutions Payroll HR Scheduling Team Management +7

Senior Mid Full Time

GBP 50K+

Workforce Management Optimization Associate
Remote

Theory of constraints Data software Mitigation Strategies Technology Platform Workforce management Lean Six Sigma Six Sigma Lean Risk mitigation +27

USD 84K+

Revenue Operations Manager
Remote - UK

Segmentation models Multi-Channel Attribution Campaign Execution Workforce management Revenue Operations Marketing Operations Gong ZoomInfo Workflow Automation +16

GBP 95K+

Workforce QA Manager- Remote
Any city, TX, US, 99999

Gainwell Technologies

Deep Sea Teradata Studio Team performance Processes Training delivery Workforce management Accuracy KPI Monitoring Revenue Generation +61

USD 69K+

Remote - Manager, Insurance Sales
FL-ACG Florida AOB, United States

Windows PC Navigation Motivational techniques Call Center Management Workforce management Insurance sales Team building Supervisory Insurance Products Quality Control +21

USD 65K+

HR Business Systems Analyst
Livermore, CA, United States

Lawrence Livermore National Laboratory

Oracle HCM Cloud Workforce Analytics MicroStrategy HR systems PeopleSoft Process Mapping Workforce management Angular ServiceNow +5

Entry Mid Full Time

USD 111K+

Workforce Coordinator, DentaQuest
U.S. Employees (Remote), United States

Adherence Monitoring IEX Oral health Nice Call center Operations Report generation Edge Workforce management KPIs +26

USD 39K+

Workforce Management Specialist I
Remote, United States; Los Angeles, California, United States

Didi Hirsch Brand

Schedule administration Call volume monitoring Staffing optimization Real-time management Substance use services Suicide Prevention Attendance management Schedule management Mental health services +20

USD 60K+

Workforce Real-Time Management Analyst I
Remote-NY, United States

Centene Corporation

Contact Center Management Real-time Analytics Guidelines Workforce management Contact center Customer Care Resource Allocation Scheduling Health Insurance +13

Entry Mid Full Time

USD 44K+

VPTM for Gartner’s Retail and Consumer Goods Industries Team, Gartner Research and Advisory - Remote NA
Remote - Texas, United States

Assortment management In-store operations Revenue growth management Product life cycle management Trade promotion management Consumer goods Ideation Technology Evaluation Research and advisory +37

Exec Senior Full Time

USD 158K+

Director, Workforce Management
Boston, Massachusetts, United States · Remote USA

Aura Remote-first

Customer support technologies AI-driven optimization Real-time management WFM software Telephony Systems Digital safety Workforce management Capacity planning Process Optimization +7

Exec Senior Full Time

USD 112K+

Patient Engagement Operations Manager 100% Remote
Nashville, Tennessee, United States

Scheduling Tools Call Center Management HITRUST SOC2 Patient Assessment Patient Engagement Workforce management Ticketing Systems Healthcare Compliance +12

USD 85K+

Manager, Disability Analytics & Workforce Management
CAN, Ontario - Full Time Remote, Canada

Reporting Systems Qlikview Workforce management Data Strategy PowerBi Counseling Financial Relational databases Law +25

USD 80K+

Product Marketing Manager
Remote - London

Narrative building Workforce management Branding Event Planning Payroll Sales enablement Content Creation HR Product Marketing +6

GBP 85K+

Workforce Management Specialist
Remote - US, United States Dr DraftKings Inc.

Workforce management Zendesk Google Sheets ServiceNow Scheduling Tableau Data Visualization Microsoft Excel Communications +5

USD 65K+

Workforce Coordinator
U.S. Employees (Remote), United States

Adherence Monitoring IEX Nice Call center Operations Workforce management Edge KPI Management Data Reporting KPIs +25

USD 39K+

Project Manager
United States (Remote), United States

Beyondsoft Consulting

Value Stream Mapping Office Suite SOP Development Process Mapping Workforce management Performance Measurement Lean Six Sigma Process documentation Root Cause Analysis +15

Senior Full Time

USD 176K+

Project Management Lead – Clinician Recruitment and Retention Strategy
Remote US, United States

Milestone tracking Cross-departmental collaboration Functional strategies Retention strategies Workforce management Strategy Development Healthcare systems PMP Resource Allocation +36

Senior Full Time

USD 115K+

VPTM for Gartner’s Retail and Consumer Goods Industries Team, Gartner Research and Advisory - Remote NA
Irving - 6011 Connection, United States

Revenue growth management In-store operations Assortment management Product life cycle management Trade promotion management Pricing Optimization Consumer goods Ideation Research and advisory +35

Exec Senior Full Time

USD 158K+

Senior HRBP, Operations
Remote, Contiguous US

Alma Remote-first

HR leadership Systems Optimization Succession Planning ADP Workforce management Employee Relations Leadership Development Employee Engagement Messaging +19

Senior Full Time

USD 135K+

Staff System Engineer - Contact Center Voice Technologies
Work From Home - United States, United States

Incontact studio scripting Voice carrier integration Hybrid multi-cloud environments Session border controllers Nice cxone Voice Networking SIP WebRTC Event-driven architecture +20

Senior Full Time

USD 160K+

Operations Progam Manager
Remote, Contiguous US

Alma Remote-first

Process Innovation ADP Workforce management Communication Strategies Revenue Cycle Management Strategic initiatives Messaging Operational Excellence Business Intelligence +18

USD 100K+

Workforce Management, Analyst (100% Remote)
REMOTE - Texas, United States

Aspect EWF Verint Call routing Real Time Monitoring IEX Avaya Workforce management Genesys CISCO +22

USD 73K+

Workforce Manager and Scheduling Coordinator
San Diego, CA, United States

International SOS Government Medical Services

Scheduling Coordination Family Readiness Deployment Support Outreach Programs Personal financial management Workforce management Crisis Management Insurance Training +1

USD 38K+

Workforce Manager and Scheduling Coordinator
New Orleans, LA, United States

International SOS Government Medical Services

Scheduling Coordination Family Readiness Deployment Support Outreach Programs Personal financial management Workforce management Crisis Management Insurance Training +1

USD 38K+

Workforce Manager and Scheduling Coordinator
Milton, FL, United States

International SOS Government Medical Services

Family Readiness Outreach Programs Scheduling Coordination Deployment Services Family support Personal financial management Workforce management Crisis Management Insurance +2

USD 38K+

Remote Medical Contact Center Supervisor
Houston, TX, USA

Team interaction Workforce management Performance Management Process Improvement Coaching Customer service Leadership Communication

USD 48K+

Remote Medical Contact Center Supervisor
Philadelphia, PA, USA

Team interaction Workforce management Performance Management Process Improvement Coaching Customer service Leadership Communication

USD 48K+

Principal Solution Consultant
Virtual Office (North Carolina), United States

Genesys Software Amazon lex Nice SIP Technical Discovery Genesys solutions IVR Contact Center Technologies Digital Engagement +79

Senior Full Time

USD 216K+

Solutions Consultant - AMER
AMER

HRTech International Workforce Management Solution Proposals Consultative techniques EOR Proactivity Industry expertise Contractor Management Sales cycles +44

USD 139K+

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