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Escalation management Remote Jobs

22 fresh jobs found

Customer Support Supervisor
Remote Poland

TaskRabbit Remote-first

Fluency in English Escalation management Data-driven Team Development Performance Management Customer Support Onboarding Continuous Improvement Process Improvement +5

PLN 117K+

Clinical Success Manager
Remote - New York, Boston, San Francisco, Los Angeles, Austin, Chicago, Atlanta, Philadelphia, Dallas, Seattle, US

Roi measurement Escalation management Engagement Strategies Product Education Nursing Onboarding Integration Relationship Management Implementation +6

USD 125K+

Director of IT Infrastructure and Operations
Remote Position

Honor Remote-first

User Identity Management AI Innovation High-touch Escalation management Technical project management System Administration IT Infrastructure Cloud Architecture HIPAA Compliance +24

Exec Senior Full Time

USD 215K+

Engagement Manager - Professional Services - Remote CST
Dallas, TX

Context-switching Financialforce Metabase Escalation management Cloud native development Trello Multitasking APIs Customer Engagement +5

USD 135K+

Escalation Response Specialist III
Remote-FL, United States

Centene Corporation

Provider experience Claims payment Escalation management Claims Adjudication Adjudication Contact center Customer Care Issue Resolution Claims processing +18

Senior Mid Full Time

USD 68K+

Director, Customer Engagement Strategy and Solutions
Remote - Virginia, United States

Digital assessment delivery Digital Assessments Digital Assessment Escalation management Issue management Crisis Management Strategic initiatives Training Development Vendor Management +27

Exec Senior Full Time

USD 80K+

Associate Director, Test Security Operations
Remote - New York, United States

Test security Escalation management Service Level Agreements Security standards Business Operations Quality Control Coordination Case Management User Experience +28

USD 56K+

Escalation Response Specialist II
Remote-FL, United States

Centene Corporation

Medicare Guidelines Guidelines Provider experience Escalation management Claims payment Contact center Tracking Customer Care Healthcare Knowledge +19

Entry Mid Full Time

USD 34K+

Manager II, Safety-Escalation Operations
San Francisco, CA, US; Remote, US

Pinterest Remote-first

Community operations Escalation management Incident Management Policy Development People Management Data-driven decision making Team Management User Experience Equity +9

USD 118K+

Partner Success Manager
United States, United States

Identity Governance Escalation management Gainsight Partner Management Technical communication CRM Tools Training Development Data Governance Business strategy +12

Senior Mid Full Time

USD 75K+

Sr Client Service Specialist, Merchant Servicing
For Those Who Work At Home, OH, United States

Embedded banking Client escalation management Escalation management Client Acquisition Options Quantitative Client service Healthcare services Banking +16

Senior Full Time

USD 55K+

SMB Implementation Manager
US CA Remote, United States

ServiceTitan Remote-first

Home Service Industry Escalation management Software implementation Servicetitan Tools Product Solutions Financial Planning Influence Performance +17

USD 58K+

CX Partnership Manager
Remote-South America

SOP creation English fluency Escalation management People enablement KPI Partnership Workflow Optimization Customer Care Process design +39

USD 45K+

Vitality Personal Consultant
CAN, Quebec - Full Time Remote, Canada

Vitality Whole life Universal life AWD Escalation management Mandarin Bilingual French Computer Systems Mainframe +28

USD 44K+

Director, Assessment Delivery Operations
Remote - Virginia, United States

Digital Assessments Escalation management Operational processes Analytical tools Trend Analysis Content Management Supply chain management Operational Excellence Outreach +25

Exec Senior Full Time

USD 80K+

Manager, Customer Advocacy
Remote US

Affirm Remote-first

Escalation management OKRs Customer Advocacy Audits Process Optimization Regulatory requirements Operational Efficiency Case Management Optimization +22

USD 124K+

Manager, Customer Advocacy
Remote Canada

Affirm Remote-first

Escalation management OKRs Customer Advocacy Audits Process Optimization Regulatory requirements Operational Efficiency Case Management Optimization +22

Senior Mid Full Time

USD 109K+

Senior Client Servicing Specialist, Cross Sales
For Those Who Work At Home, OH, United States

Cross-solutioning Merchant product offerings Payment card compliance Client escalation management Client Servicing Escalation management Point of Sale Systems Client Acquisition Options +27

Senior Mid Full Time

USD 55K+

Director, Global Escalations
USA - Remote

Escalation management Cloud identity Gainsight Access Management Identity and Access Management Agility Data-driven decision making Google Suite Customer Satisfaction +14

Exec Senior Full Time

USD 125K+

Senior Professional Services Manager - Genesys Cloud Delivery
Virtual Office (North Carolina), United States

Methodology Improvement Escalation IP Telephony Team Mentoring Escalation management Business Communication Telephony Genesys Project Execution +43

Senior Full Time

USD 234K+

Software Customer Service Manager
Wisconsin, US Offsite, United States

Motorola Solutions

Vesta 9-1-1 Vesta NXT Vesta Land Mobile Radio Public Safety Software Mobile video Video solutions Escalation management Service Level Agreements +37

USD 86K+

Global Program Manager - Software Implementation
Wisconsin - Madison

Veeva Systems Remote-first

Pharmaceutical R&D Implementation Methodology Influencing without authority Transformation Roadmap Escalation management Veeva Vault Technology Strategy GxP Customer-facing +41

Senior Mid Full Time

USD 100K+

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