Institutional Trust Officer II

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Retirement Investment Services Institutional Trust Officer II within PNC's Institutional Asset Management organization, you will work remotely in the Phoenix AZ, Denver CO, Las Vegas NV, Los Angeles CA, San Diego CA, San Francisco CA or Irvine CA markets. Certain job responsibilities may require in-person, in office activities on a regular basis.

This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.

In this role, you will oversee a diverse portfolio of employee retirement and pension plans where PNC is Trustee, Custodian, Agent or Investment Manager. You will be the first point of contact for plan sponsors, recordkeepers, third party administrators and consultants to coordinate all functions necessary to properly service retirement and pension plan clients

You will also execute annual administrative reviews and activities, review various types of governing instruments to ensure fiduciary responsibilities are carried out, meet goals for outbound relationship review calls, assist with account and plan information, regulatory or tax-related issues and work closely with Closely Held Business and Special Assets departments regarding non-liquid assets.

Job Description

• Services Institutional Asset Management clients through the execution of the terms of any corporate assets, retirement plan or charitable and endowment document in which PNC serves as trustee or agent. Administers more complex institutional accounts and ensures compliance with all legal and fiduciary regulations, policies and procedures. Manages a diverse book of business with varying account types.
• Delivers the full breadth of Institutional client services in order to grow the Institutional Asset Management business and assure the highest level of client experience. Administers assigned accounts in accordance with documents, state and federal regulations, policy and procedure.
• Handles risk management and the resolution of legal and compliance-related issues for assigned accounts. Communicates with clients and business partners, solves problems and escalates anticipated or known client issues/concerns. Responsible for identifying continuous process improvement.
• Maintains and retains assets under management or under administration, by educating clients on available tools and resources through working with clients, beneficiaries and gatekeepers. Meets regularly with clients both on and/or off bank premises to maintain relationships. Identifies client needs and refers to partners for …