Implementation Consultant , Project Lead
Kitchener, ON, Toronto, ON, Remote - Ontario
D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 20 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes! They are excited to read more about what amazing things you could add to D2L.
General Description:
Implementation & Training Services helps new and existing customers successfully onboard and launch with D2L products. We prioritize partnering with our customers, by adopting a consultative approach.
As a Project Lead, you will lead new client implementation projects across all verticals (Higher Education, Corporate, K12). Being a trusted partner and the client's primary point of contact, you will work closely with Sales, Customer Success, and other Services departments to ensure that each client is prepared and enabled for their launch. You can expect to be leading multiple projects concurrently at any given time, and you will be expected to manage and implement projects from initiation to final operational stage. You will lead empowered, matrixed, virtual teams to include D2L, Client and potentially 3rd party personnel. This is a very project-oriented role and most of the tasks completed in this role would be considered billable. Travel may be required.
The role has responsibilities that traverse a broad spectrum of project, business, and technical accountability including project management, requirements facilitation, business analysis, technical solution design, and solution implementation.
Major Responsibilities:
- Act as the main technical lead for implementation projects:
- Conduct consultation workshops with customers …
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Travel may be required
Benefits/PerksCollaborative team culture Equity grants Flexible work environment Opportunity for travel Variable Incentive Wellness Subsidy
SkillsAnalytical Business Analysis Business Intelligence Cloud Technologies Collaboration Communication Consultation Consultative Approach CSS Customer Engagement Customer Success Design Education Engineering HTML Integration solutions Organization Problem-solving Process Improvement Project Management SaaS Sales Services SQL Support Team Leadership Technical Solution Design Training
Experience3 years
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Edmonton America/Los_Angeles America/Moncton America/New_York America/Regina America/St_Johns America/Toronto America/Vancouver Pacific/Honolulu UTC-10 UTC-3 UTC-4 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9