Head of Sales, North America

About TheyDo

We’re TheyDo, a fully remote B2B SaaS organisation. Founded in 2019, we are the leading journey management platform, on a mission to make the customer journey the most powerful business tool there is.

In March 2024 we announced our latest funding round worth $34 million. Combined with our Series A raise in 2022 it takes our total investment to just under $50 million. Our angel investors include executives from Intercom, Miro, OpenAI, Amplitude, Slack, Airtable and more.

We support and partner with renowned enterprise organizations such as Cisco, Ford, Johnson & Johnson, Home Depot and Polestar, helping them manage their complex journeys and optimize them for efficient growth, removing the need for constant transformation.

We kicked off 2025 with a global team of 80 TheyDoers, representing over 30 nationalities across 20 countries.

This is just the beginning. Join our exciting journey as we make the Customer Journey the most powerful business tool there is

About Us:
We are a high-growth, Series B SaaS company based in Amsterdam, revolutionizing the customer experience industry. Our innovative platform empowers enterprise organizations to deliver exceptional customer journeys and drive meaningful business outcomes through Journey Management. Having doubled our growth year-over-year, we are scaling rapidly and expanding our presence in North America.

Position Overview:

Reporting into Matt Peloso - VP Sales.

As the Head of Sales North American, you will lead and scale our Americas sales team, driving revenue growth and market expansion. This strategic role requires a dynamic leader with a proven track record in enterprise SaaS sales, experience in managing a team of 5+ Enterprise AEs and driving market expansion. You will own regional performance, collaborate cross-functionally, and play a pivotal role in our journey toward IPO.

Key Responsibilities:

• Develop and execute a comprehensive sales strategy to drive revenue growth in the Americas region.

• Recruit, hire, and develop a high-performing sales team focused on enterprise customers, leveraging a Land & Expand model.

• Lead, coach, and mentor account executives to consistently exceed targets.

• Identify new market opportunities and design tailored go-to-market strategies for key industries.

• Collaborate with marketing, product, and customer success teams to align strategies and optimize customer engagement.

• Forecast sales performance, manage pipeline, and report on key metrics to executive leadership.

• Participate in sales campaigns to assist team members in reaching goals.

• Drive operational excellence by implementing scalable sales processes and best practices that adhere to methodologies such as MEDDICC. 

• Cultivate a high-performance culture focused on accountability, innovation, and collaboration.

Key Qualifications:

• 5+ years of enterprise SaaS sales experience, including at least 2 years in a leadership role.

• Proven track record of exceeding revenue targets and scaling sales teams in high-growth environments.

• Experience selling to enterprise customers with a focus on customer experience solutions.

• Strong leadership and team-building abilities, with a passion for recruiting and developing talent.

• Strategic thinker with the ability to execute in a fast-paced environment.

• Excellent communication, negotiation, and stakeholder management skills.

• Familiarity with North American enterprise market dynamics and customer needs.

• Ability to travel as needed.

Why Join Us:

• Be part of a rapidly growing, innovative company on the path to IPO.

• Take the lead in shaping and driving the North American sales strategy.

• Work with a passionate and collaborative global team.

• Significant career growth opportunities in a high-velocity environment.

💰 Competitive compensation and pre-IPO equity - we like to give our team members ownership with our stock package. When TheyDo succeeds, we all succeed!

🌍 Fully remote working with flexible hours - we're staunch advocates for autonomy and flexibility.

🩺 Health Insurance benefit - at TheyDo our team’s health and wellbeing are a priority. We include tailored support for every employee, regardless of location.

🌴 Flexible holiday days – We love what we do and equally equally love taking a break. You'll have a minimum of 25 days of paid holiday per year (pro rata), in addition to public holidays and an extra three days during our annual company-wide winter shutdown in December.

🧠 Learning and Development budget we encourage everyone to take ownership and invest in their growth and development, providing financial support to benefit you in your role and career.

🧘‍♂️Wellbeing budget - nurture your mind and body. We’ll support you in looking after you, whether it's meditation, mindfulness, or a yoga/gym membership.

👪 Paid parental leave - we'll ensure financial support and time off for you to bond with the newest little members of your family (6 months for the primary carer, and 6 weeks for the secondary carer - fully paid). We provide paid childcare leave when you need to take time out to help your little one recover.

👨‍💻Home office or co-working support - choose your ideal workspace with our home office or co-working budget. Whether you prefer the comfort of your home office or the collaborative atmosphere of a co-working space, we've got you covered.

🗺️ Company events - we regularly connect in-person to strategise, reflect or simply have fun. Our most recent company retreats were held in the Spain, Portugal and France.

⚒️ Latest tech & tools - MacBook Air, Pro or laptop, we want you to have the equipment that you’re most comfortable with. We use tools such as Gather, Slack, Notion, Loom, G:Suite and naturally TheyDo to work collaboratively and asynchronously.

🚀 Continuous growth of our benefits package as we continue to grow in size

To any recruitment agencies, we appreciate you would like to support us but we do not accept any unsolicited CVs or introductions.

About TheyDo

Our core values are the driving force behind every decision we make.

We ‘Journey together’ along a path of collaboration and synchronization. In everything we do, we ‘Own it’, never shying away from taking action or making decisions. Our ‘Cloaks off’ mentality ensures that transparency and integrity reign supreme. Moreover, ‘Customer Fueled’ innovation is at the heart of our work, as we know that the success of our product is directly linked to how we involve our customers in the process.

TheyDo is an equal opportunities employer. Our customers are diverse, and we believe our organisation should be, too. We nurture an inclusive culture where everyone feels equally important, no matter their background or status. We will never discriminate on the grounds of gender, civil status, family status, sexual orientation, religion, age, disability, education, or race.

Our commitment to building a diverse and inclusive TheyDo includes making reasonable adjustments to the interview process. If you need any adjustments, please reach out to your Talent Partner.

If you are a woman or part of an underrepresented group, we encourage you to apply. Even if you don’t check every box — your skills and perspective could be just what we need to succeed. We value diversity and know you bring something unique to the table!

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