Executive Partner, CSCO - CPG/Retail

Executive Supply Chain Partner- CPG/ Retail

About our role:

Executive Supply Chain Partner (ESCP) serves as a trusted advisor to our members (clients) who are SVPs, EVPs and CSCOs from Global 1000 organizations and government agencies. The ESCP’s role is to engage each member-client, and to help him/her identify mission critical priorities and key initiatives and to achieve specific enterprise goals. Partnering with the member can include activities such as: defining, developing, coaching and/or critiquing strategies; helping develop and/or transform their organizations; assisting/advising with the development and execution of vision & strategy; aggregating and delivering Gartner research insights on key initiatives, priorities, and implementations; and in general, becoming a consigliore for the SVP, EVP or CSCO. With the support of their ESCP, our clients are able to achieve their goals more quickly and more cost effectively and with a higher assurance of success.
 

What you will do:

Relationship Management

The ESCP manages up to 24 senior executive member relationships, and participates in account planning with CSMs and Senior Account Executives. These three individuals collectively and individually have responsibility for each assigned account.

The ESCP participates in all phases of the member lifecycle: pre-sale, on-boarding, relationship management, delivery, review and renewal.

Success is defined by: executing a smooth hand-off from the sales team, regularly engaging the member in a substantive manner, creating a complete member profile, accurately identifying the member’s agenda, developing an engagement (value) plan, participating in quarterly account reviews and preparing value-added member meetings.

Sales and Marketing Support

The ESCP is responsible for member retention and for contributing toward growth in the region through direct support of Gartner Sales in prospect cultivation, account plan development and value demonstration activities.

Research Support

The ESCP supports research activities, such as facilitating member participation in research studies or case panels. The ESCP will be aligned with and leverage Gartner research positions and initiatives as well as provide feedback from the member base to the research organization. The ESCP works with research analysts to develop and deliver CSCO relevant research.

Program Delivery 

· Define and deliver innovative solutions by assessing client member needs and developing a customized value plan in accordance with overall Gartner Supply Chain strategy and Gartner Supply Chain product deliverables. 

· Work with client members in a variety of industries to further their levels of supply chain maturity through delivery of research, peer networking, and coaching. 

· Critique client …