Executive Assistant II
Remote
As the Executive Assistant business partner at Restaurant365, you will play a primary role in supporting the Chief Customer Officer (CCO) and as needed, other senior leaders within the Customer Success and Experience team. You will be responsible for providing administrative support including, managing schedules, coordinating meetings, gathering notes and actions from staff and other key team meetings as well as other various tasks to support the CCO’s organizational efficiency and effectiveness. The role will require intuitive and proactive engagement and a strong ability to determine the priorities of the CCO. This role requires exceptional organizational skills, attention to detail, discretion, and the ability to work in a fast-paced startup environment in a wide range of responsibilities. In this role, you will partner closely with the CCO’s leadership teams to support the CCO’s end-to-end administrative, operational needs.
How you'll add value:
- Calendar Management: Manage and maintain the CCO’s schedule and calendar, including scheduling meetings, appointments, and travel arrangements to optimize time and priorities.
- Communication Management: Serve as a liaison between the CCO, staff, vendors and the public. This includes receiving and screening internal/external meeting requests, screening and prioritizing emails and phone calls, answering a variety of questions with tact and diplomacy, taking messages, and directing calls appropriately for resolution on behalf of the CCO.
- Support and Meeting Coordination: Schedule meetings as needed, and prepare materials for meetings, including agendas, presentations, and reports. Attend meetings as needed, take minutes, and follow up on action items.
- Travel Arrangements: Coordinate travel arrangements for the CCO as necessary, including booking flights, accommodations, and transportation, and preparing travel itineraries.
- Document Management: Create, organize, and maintain digital and physical files, documents, and records including spreadsheets, special reports, and agenda materials ensuring easy accessibility and confidentiality as needed.
- Event Planning: Partner with internal teams in planning and coordinating events, conferences, department summits, and off-site meetings, including logistics, venue selection, and catering.
- Vendor Management: Maintain vendor relationships and deliverables.
- Expense Management: Process expense reports, reconcile credit card statements, and maintain expense …
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Benefits/Perks401k + matching Collaborative culture Comprehensive medical benefits Empowering culture Equitable Pay Equity Option Grant R365 Team Member Benefits & Compensation Remote work Salary Skill development Team member benefits Team Member Benefits & Compensation Transparency Unlimited PTO Unlimited PTO + Company holidays Wellness Initiatives
Tasks- Conduct research
- Coordinate meetings
- Handle confidential information
- Manage schedules
- Other duties as assigned
- Reporting
- Special projects
Accounting Attention to detail Back-office operations Calendar Management Communication Communication management Confidentiality Customer Success Document management Event Planning Excel Expense Management Flexibility Interpersonal Interpersonal Communication Leadership Meeting coordination Microsoft Office Microsoft Office Suite Negotiation Organizational Outlook PowerPoint Presentation Problem-solving Project Management R365 Reporting Reports Research and Analysis Restaurant industry SaaS Technology Travel Arrangements Vendor Management Word
Experience5 years
EducationAccounting Bachelor's Bachelor's degree Business Equivalent experience Technology