Enterprise Account Manager

Engine is the modern travel platform for booking and managing work trips. It saves businesses time and money through an intuitive travel network that connects to nearly every hotel, airline, and car rental company in the U.S. It offers single invoice billing, the flexibility to modify trips at any time without sunk costs, and a unified view of all company travel and spend. Customers rely on Engine to not only make travel easier to manage, but to make it enjoyable for everyone involved. The company is backed by Telescope Partners, Blackstone, Elefund and Permira. Learn more at www.engine.com.

We believe that people don’t just want to work for a company—they want to be part of something bigger. At Engine, we’re building more than a team; we’re building a movement. One where individuality is celebrated, where challenge fuels growth, and where the status quo is never enough. We know we’re not for everyone, and that’s okay. But if you thrive in a fast-moving, high-impact environment and want to shape the future of travel, you just might belong here. Curious? Check out our DNA—if it resonates with you, let’s talk!

As an Enterprise Account Manager at Engine, you will manage a portfolio of high-value clients with $500K - $1M in annual travel spend. You will focus on driving retention, growth, and customer success by acting as a trusted consultant, aligning client needs with Engine’s solutions. You will build and execute strategic business plans, foster strong relationships with C-suite executives, and work collaboratively with cross-functional teams to ensure customers derive maximum value from our platform. A proactive, consultative mindset and deep ownership of your accounts will be key to your success.

Your Mission:
As part of the Engine team, you’ll play a vital role in an environment where innovation meets collaboration. Here’s what you’ll take charge of:

• Drive client retention and growth: Own a portfolio of enterprise accounts, proactively identifying opportunities to expand and increase retention.
• Collaborate across teams: Work closely with Sales to onboard new clients, and partner with business operations, marketing, and product teams to ensure customer success.
• Consult with clients: Act as a trusted advisor, matching client needs with Engine’s offerings to demonstrate value and drive long-term results.
• Lead quarterly business reviews: Use data-driven insights to deepen client relationships, track performance, and drive adoption.
• Generate new business within existing accounts: Seek new opportunities to exceed targets, leveraging consultative and solution-based sales strategies.
• Become a subject matter expert: Develop in-depth knowledge of Engine’s platform and the industry, helping clients leverage the full value of our offerings.

What You’ll Bring to Engine:
We’re looking for someone who’s ready to make an impact and grow alongside us:

• 3+ years of experience in Account Management, with a proven track record of managing high-value client accounts.
• Strong experience managing larger deals and portfolios with $500K - $1M in annual spend.
• Ability to engage with C-suite executives and other senior decision-makers effectively, with excellent communication and presentation skills.
• Proven success as a top performer in your current or past roles, ideally with demonstrated growth and promotion within an Account Manager role.
• Exceptional organizational skills, with the ability to manage multiple high-stakes accounts simultaneously.
• Strong strategic thinking and problem-solving abilities.
• Proactive self-starter who takes full ownership of their account book and strives to achieve the highest standards of customer satisfaction.
• Ability to resonate with and embody Engine’s DNA, demonstrating a commitment to high standards, ownership, team collaboration, and customer obsession.
• Familiarity with the business travel or related industry is a plus, but not required.

Cash compensation:  

• The base salary for this role is $90,000/year with an OTE potential of $130,000/year. Final compensation packages are determined by various factors, including prior experience and expertise.