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Director Priority Accounts- San Francisco/Seattle - Remote

Field Non-Sales (USA), United States

Job Description Summary

This is a field-based and remote opportunity supporting key accounts in California, Washington and Oregon.
Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you.

As the Director, Oncology Priority Accounts at Novartis, your role is customer-facing, leading major accounts and improving market access for our product portfolio by implementing brand strategies with key national and regional customers to achieve targets and gain market share. Your duties include managing relationships with senior partners at target accounts, comprehending their needs, and fostering mutually advantageous solutions through crafting and carrying out business plans for those accounts.

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Job Description

Key Responsibilities: 

  • Understand the needs of the customer at all levels from departments to C-suite, while utilizing insights to proactively anticipate, leveraging and navigating the trends that are impacting the business and has ability to clearly articulate business insights and priorities to deliver appropriate outcomes.
  • Craft strategic approaches to further Novartis goals, catering to the account's interests and needs, and fostering key customer relationships that enhance Novartis' interaction with the account. 
  • Oversees and leads strategy and execution prior to and during launch, by coordinating collaboration among headquarters, account, and regional leadership teams.
  • Pinpoint chances to collaborate and interact with account executives at the C-suite and D-suite levels, acting as the main oncology contact for Novartis account partners to facilitate exchanges with executives and headquarters.
  • Foster teamwork across different departments to enhance involvement from various functional areas and establish connections with stakeholders in different roles to proactively solve problems and remove obstacles.
  • Owns account performance across the portfolio with a performance-driven mindset, seeks opportunities to positively impact demand generating functions and owns the achievement of account performance.
  • Facilitate efficient communication between Novartis and key accounts, along with internal team coordination, Customer Engagement executives, and other sectors within Novartis. This entails predicting and actively relaying strategic changes that align with the company’s objectives and vision, thereby inspiring teams to adjust positively and assuredly.
  • Tasked with several high-priority accounts, at least one will be notably complex, highly visible, and have a major influence on Novartis Oncology.

Essential Requirements:

  • Bachelor's degree (preferably in Life Sciences, Pharmacy, or business-related field).
  • 8+ years in pharmaceutical, biotech, healthcare, healthcare consulting industry, technology and/or other relevant organizations and inclusive of at least 2+ different types of cross-functional roles/experience.
  • 2+ years in project management and translation of strategy …
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