Director, NAMER Revenue Operations Business Partners, Commercial and SMB

Job Description

We’re looking for a Director, NAMER Revenue Operations Business Partners for Commercial and SMB,to serve as a strategic business leader to our North America Revenue organization for our Commercial and SMB customer segments. 

As Director, NAMER Revenue Operations Business Partners for Commercial and SMB, you’ll improve our global revenue team's scalability, agility, and productivity, driving cadences and operations in alignment with our GTM Leadership teams. You will do this through a combination of analytical insight, strong business acumen, ability to partner and influence both sales leaders as well as leaders in the cross-functional roles that support sales such as Marketing, Finance, and HR. If you’re excited to accelerate the growth of one of the world's fastest-growing B2B SaaS companies, we have a spot for you on our team.

This position reports to the Senior Director, Revenue Operations Business Partners for NAMER and is based out of the US, and includes a team of three, including two business partners and a segment-dedicated analyst. We’re looking for someone to join us immediately. 

 What you’ll do:

• Lead an agile global Revenue Business Partner team to support and guide Sales and Success leaders in driving productivity and growth within the NAMER Commercial and SMB segments

• Analyze performance gaps and develop action plans through operating cadences like forecasting, pipeline management, and QBRs to improve business performance

• Design and implement improvements to business processes, including plays, SPIFFs, and growth programs to enhance performance and revenue

• Drive a deep understanding of industry trends, revenue drivers, and target markets, aligning them with the company’s operating plan and customer motions

• Identify and implement operational enhancements, system customizations, and proactive solutions to meet evolving business needs

• Act as a trusted advisor to the Revenue Leadership team, partnering with Commercial and SMB leaders, and serving as the primary point of contact for the Revenue Operations organization

• Collaborate with cross-functional teams (e.g., Analytics, Enablement, Strategy, Marketing, Product) to solve complex business challenges and drive growth initiatives

• Provide feedback on field trends, friction points, and key issues to improve productivity and align operations teams with priority initiatives

 What we’re looking for:

• Bachelor's degree preferred; MBA or advanced degree is a plus

• 8+ years in Revenue Operations or CS/Sales Operations roles, with experience in Commercial and/or SMB segments

• Proven experience leading large-scale Operations teams, ideally in a large technology company (enterprise software preferred)

• Strong leadership with the ability to drive results across cross-functional teams and matrix organizations

• Demonstrated ability to provide strategic guidance, improve sales productivity, and introduce performance metrics

• Exceptional analytical and problem-solving skills, with experience in developing and measuring operational processes through dashboards and business tools

• Strong communication and presentation skills, with the ability to influence stakeholders and align business units

• Experience in process improvement, organizational design, and reengineering; familiarity with lean startup or design thinking a plus

Additional Information

Base Pay Range $169,320 - $232,815. Eligible for Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact benefits@procore.com to discuss reasonable accommodations.

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For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.