Director, Hospital Key Account Management - Neuroscience REMOTE

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Key Responsibilities

Hospital Launch & Market Expansion

• Build, develop, and retain a high-performing Hospital KAM team

• Lead the development of account level strategies and execution of tactics

• Coach teams to effectively present clinical and economic data to key hospital-based accounts and IDNs

• Identify business opportunities within respective geographic area and coordinate with internal stakeholders to engage with customers on those opportunities

• Be in the field 60%-80% of the time working directly with the KAM team, especially at launch

• Oversee hospital profiling efforts to enhance strategic decision-making and resource allocation

• Collaborate cross-functionally with Sales, Medical, Marketing, Market Access, Patient Services, BI&A, and other matrix teams and Leadership to drive strategic initiatives

Key Account Management & Customer Engagement

• Establish and strengthen strategic partnerships with key hospital and IDN stakeholders

• Develop and maintain a deep understanding of key accounts including strategic business goals, value drivers, key stakeholders, relevant business metrics, unique challenges in the context of current and evolving market dynamics

• Lead KAM teams to co-develop and implement commercial strategies for hospital-based physicians and organized customers in neuroscience indications

• Lead the development and execution of account-specific strategies and partner with cross-functional teams to drive product adoption and growth within hospital systems and healthcare organizations

• Lead business reviews to set and evolve regional objectives and strategies

• Build and maintain strong, long-term relationships with key decision-makers, including hospital administrators, clinical directors, physicians, and pharmacists, ensuring effective communication and collaboration.

• Understand and navigate hospital procurement processes, formulary decisions, and reimbursement pathways to ensure market access for Neuroscience portfolio.

• Partner with home office and field …