Director, Category Development - Non Foods, Customer Exerience (Remote)

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Salary: $140,000-$160,000 (commensurate with experience) + bonus opportunity

Who is Foodbuy?

We are the industry leader in procurement and supply chain solutions. We are the subsidiary to the 6th largest company in the world (Compass Group PLC), yet Foodbuy has the feel of a small entrepreneurial Company. We pride ourselves on our ability to source and provide a variety of products and services that help our customers more easily, and cost effectively, run their businesses. We work with clients in the Hospitality, Restaurant, Healthcare, Education, Entertainment, and Gaming industries, and of course we support Compass Group-- which is the world’s largest contract food and support services provider.

Why Foodbuy?

We care about our associates, our clients, and our community. We think big, encourage innovation and debate, and seek out game changers. Our benefits and PTO offerings are strong. Our compensation packages are competitive. And we are constantly growing, and we want our associates’ careers to grow along with us. We have an open and modern work environment, believe in flexibility, and promote a collaborative open door environment.

Additionally, we follow a value system called People FIRST, which stands for Flexibility, Inclusion, Results, Sustainability and Transparency.  People FIRST is the foundation for everything we do at Foodbuy. It is how we connect and interact with our clients, business partners and fellow associates.

Job Summary

This is a new position, with the mission of becoming a valued and trusted partner to our customers as they create and build solutions for the customer experience in the non-foods area. This is a growing area for our business and includes the sales and management of items that create memorable experiences and stays for customers.  The Director listens, visit sites, builds trust and works hand in hand with our customers on solutions in the designated non-foods categories that are essential to room management, restaurant experiences and common space curation. 

The primary duty of this position is a leadership position to drive development of a strategy and customer adoption of assigned categories with our third-party members. This may include identifying offerings, assessing customers through site visits, supporting members in program selection improving supplier relationships and programs, negotiations, and sales. 

The individual would lead Subject Matter Experts that would work closely with senior client personnel to build trust, explain program sophistication, and develop and execute a roll-out strategy. The goal is building senior level relationships with Clients and Suppliers, establish expertise within the organization, and deliver financial results across a broad range of channels and clients.  The role also includes applying procurement expertise and tracking results. 

Responsibilities:
•    Develops a strategy for customers, mapping out the current landscape and defining an improvement plan for the near, mid, and long-term to stimulate interest from and engagement with customers for assortments needed for our 3rd party members.; This includes a specialized approach for each business channel (including, but not limited to hospitality, gaming, restaurants, golf clubs, education and healthcare)
•    Works directly with customers to implement programs and increase contract utilization volume.
•    Provide insights to cross-functional partners including the account management, sales, category and sourcing teams to grow category. 
•    Develop and maintain senior stakeholder business relationship to build and win internal and external support for the benefit of the business. 
•    Implement and track category utilization and growth initiatives to help drive key business strategies.
•    Maintain a robust understanding of trends in the customer experience space. 
•    Leverage market insights and data to ensure competitive market pricing/cost/value/innovation.
•    Create, prioritize, and plan a pipeline of opportunities to deliver the saving objectives.
•    Engage with facilities management leadership in our customer base to build trust and gain insights. 
•    Partner and collaborate with suppliers and customers to provide growth and implementation experiences for all parties. 
•    Prioritize constant engagement with key customers to expand the portfolio. 
•    Drive preferred supplier growth

Requirements:

•    Bachelor’s degree or equivalent work experience required; MBA preferred.
•    Minimum of 8 years’ experience in procurement or category development & 6 years’ experience leading a team of direct reports 
•    Work in a related category; with hotel, commercial project management, or resort experience preferred.
•    Superior presentation and influencing skills with an ability to liaise at all levels.
•    Exceptional customer service and client relationship management 
•    A leader in cross-functional collaboration; leveraging category management, sourcing, distribution, and consumer insights to build unrivalled client value.
•    Proven record in developing strategic business plans and managing cross-functional projects.
•    Strong business acumen and analytical abilities. 
•    Ability to negotiate and build relationships at senior levels.
•    Ability to collaborate with customers and represent their needs to the organization and suppliers.
•    High proficiency level with MS Excel, Word, and PowerPoint
•    Contract management, Project management, or Consulting services experience is a plus
•    Travel up to 50% annually.

Apply to Foodbuy today!

Foodbuy is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis. 

Foodbuy maintains a drug-free workplace.

Associates at Foodbuy are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. <span style="font-family:"Calibri",sans-serif">For positions in Washington State, Maryland, or to be performed Remotely,<span style="font-family:"Calibri",sans-serif"> click here<span style="font-family:"Calibri",sans-serif"> for paid time off benefits information.

Req ID: 1382988

Foodbuy 

CAMERON BLACK 

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