Data Quality Senior Manager

Location:

For Those Who Work At Home - Various, Ohio 44144

Summary

The Data Quality Senior Manager will support the implementation of Key's Data Quality program. Reporting to the Head of Enterprise Data Quality within the Chief Data & Analytics Office (CDAO), this role will assist in defining, implementing, and managing core Data Quality capabilities aligned with the Enterprise Data Quality Framework. This includes prioritization, coverage, tooling, monitoring, defect management, and measurement to foster a data-driven culture grounded in Data Trust. This role is responsible for supporting key components of the program, contributing to the development and execution of the framework, and implementing sustainable processes and tools for enterprise-wide Data Quality Management. Key's Enterprise Data Quality program is a strategic function providing the foundation for Data Trust across all organizational and Data Governance functions, teams, and data uses (regulatory, analytics, AI, reporting, etc.). The ideal candidate is a passionate data advocate with a solid understanding of data quality principles, tools, and best practices.

A successful candidate for this role will utilize their data quality and data management experience, technical experience, business acumen, delivery, and leadership skills to support core components of the Data Quality Framework through design, development, and implementation. This role will require the development of partnerships with functional leaders to align capabilities and roadmaps across business and Enterprise Data & Analytics Services (EDAS) goals.

Responsibilities

• Data Quality Strategy & Planning: Assist in developing and executing the overall data quality strategy, aligning with business objectives and data governance frameworks

• Data Quality Framework Implementation: Support the development and implementation of a comprehensive data quality framework, including metrics, methodologies, and tools

• Data Quality Standards Definition: Help establish and enforce data quality standards, guidelines, and best practices

• Requirements Gathering & Analysis: Drive and assist in eliciting and analyzing data quality requirements from business stakeholders, translating them into actionable rules and standards

• Data Quality Assessments & Audits: Conduct regular data quality assessments and audits to identify issues and areas for improvement

• Data Quality Monitoring & Reporting: Establish and maintain data quality monitoring processes, generating reports and dashboards to track key metrics and trends

• Data Quality Issue Resolution: Collaborate with data owners, custodians, and other stakeholders to address data quality issues

• Data Quality Tool Evaluation & Implementation: Evaluate and implement data quality tools and technologies

• Documentation & Standards: Maintain comprehensive documentation of data quality processes, standards, and procedures

• Stakeholder Collaboration & Communication: Effectively collaborate with cross-functional teams to promote the data quality function and associated service offerings. Support a culture of collaboration and implement methods for people to come together to make decisions, solve problems, and develop products/services; establish shared goals to foster collaboration and ensure everyone can access the same information and provide input.

• Training & Advocacy: Develop and deliver training programs to promote data quality awareness and best practices

• Continuous Improvement: Stay abreast of industry best practices and drive continuous improvement initiatives

• Data Evangelist: Be a catalyst for driving a culture focused on awareness of Data Management practices & metadata strategies covering Data Inventory, Data Catalog, Data Quality, and Data Lineage

Qualifications

• 7+ years of experience, preferably in Banking or Finance

• 3+ years of experience establishing, operationalizing, and continuously improving enterprise data quality programs

• Solid understanding of data governance frameworks and practices (eg, DCAM)

• Proven experience managing enterprise data quality programs or assets, including Agile methodologies and backlog management

• Ability to coach and mentor junior staff

• Ability to lead initiatives within and across teams

• Strong understanding of data management principles, data governance, and regulatory requirements, particularly regarding data quality coverage and monitoring of sensitive and critical data

• Excellent analytical, problem-solving, and data quality assessment skills, focusing on data accuracy, completeness, and security

• Exceptional communication skills, with the ability to tailor communication to diverse audiences, drive consensus, and influence stakeholders at all levels

• Demonstrated ability to build partnerships and collaborate effectively to achieve shared objectives

• Strong negotiation, influencing, and stakeholder management skills

• Ability to balance strategic vision with attention to detail

• Demonstrates the ability to examine a specific problem and understand the perspective of stakeholders; uses fact-finding techniques to identify and document specific problems

• Strong organizational acumen, including understanding of systems, management processes, and information sources

• Strong business acumen: understanding of how data quality impacts business units and how data quality programs support business objectives

• Proficiency in data quality tools and technologies, including data quality management, metadata, coverage standards, monitoring, and defect management

• Familiarity with data catalog capabilities and tools (e.g., Alation, Collibra)

• Familiarity with dashboarding technologies (e.g., Tableau, Power BI)

• Familiarity with cloud-based technologies (e.g., GCP, AWS)

• Proficient in Microsoft Office/365 products (Word, Excel, PPT)

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $115,000 to $145,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.

Job Posting Expiration Date: 05/25/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

#LI-Remote

Apply