Customer Success Manager - CloudHealth

Position:Customer Success Manager - CloudHealth
Job Description:

Are you passionate about maintaining and growing new CloudHealth customer relationships? 

Arrow is looking for a Customer Success MAnager who will sell CloudHealth offerings to our existing and new customers with our partners. The primary focus of our Customer Success Manager is to drive positive results for Arrow in three critical areas: Growing established CloudHealth customers, Developing New CloudHealth Strategic Business and leveraging Partners for Engagement 

Learn more about our Enterprise Computing Solution (ECS) business at Arrow Electronics (Enterprise Computing Solutions | Arrow ECS NA.) 

What you’ll be doing

 

Growing and Owning Established CloudHealth Strategic Customer Business and Relationships 

• Proactively calling and engaging with established customers to grow sales for assigned accounts. 

• Builds new strategic customer relationships and close new business in strategic accounts in alignment with Arrow Partners. 

• Sell new CloudHealth solutions to new Strategic customers with partners. 

  

Developing New Business 

• Leverages an internal team of resources to assist in the hunt for new software and service opportunities. 

• Proactively calls and engages potential new partners to grow sales for assigned accounts. 

• Focuses on growing and developing new business by starting at the end customer and working the opportunities back through our channel partners. 

• Proactively calls and engages partners to adopt/buy CloudHealth offerings. 

  

Partner Engagement 

• Conduct outside sales meetings with partners, CloudHealth, and end customers regularly

• Position Arrow’s CloudHealth service offerings to sell “with” the Partner community to the end customers.  

What we are looking for 

• 4-year degree 

• Minimum of 12+ years of customer-facing direct sales roles 

• Enterprise-level SaaS, Cloud, and Services sales success is focused on margin. 

• Experience selling directly to end-users. 

• Experience selling through the Channel SaaS-based solutions. 

• In-depth knowledge and experience in Cloud Sales 

• Ability to solve complex problems; takes a new perspective using existing solutions 
  Process-oriented and analytical. 

• Strong SF.com proficiency and forecasting accuracy. 

• Self-starter, gritty & coachable 

• Team oriented leader 

• Strong work ethic and proven track record in a KPI based Sales Model 

• Ability to travel at least 25% of the time.

 

What’s In It For You 

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. 

• Medical, Dental, Vision Insurance 

• 401k, With Matching Contributions 

• Paid Time Off 

• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options 

• Growth Opportunities 

• Short-Term/Long-Term Disability Insurance 

• And more! 

Annual Hiring Range/Hourly Rate:$147,200.00 - $267,305.37

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. 

Location:US-CA-California (Remote Employees)

 

Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.
Time Type:Full time
Job Category:Sales

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

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