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Community Development Director, West

Remote, US

Job title: US Rare Disease, Community Development Director, West

Location: Remote/Field

Travel: Ability to travel up to 75% of the time to customers, external meetings, trainings, and other internal meetings.

Job Type: Full time

About the job

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.​

Reporting into the US Rare Disease, Community Development Director, West, this role will have broad geographic responsibilities for the company’s US Rare Disease Community Development Teams. The US Rare Disease Community Development Director (East) will play a critical role in ensuring strong and consistent sales performance that exceeds forecast and expectations relating to product goals and driving accountabilities for all results in community development accounts throughout the Rare Disease field organization.

The team will engage community prescribers but also generate a key source of growth which is using digital leads to find undiagnosed patients and or educating prescribers to refer diagnosed untreated patients. This role will conduct coaching and strategy sessions as needed with their field teams to facilitate the co-creation of customer value and ensure ongoing internal alignment and account growth. This role will function as a player/coach and will be the central focal point for commercial communications regarding account planning, strategy, collaboration, resource allocation and customer engagement. Communication across the commercial field leadership, medical counter parts and marketing teams will be of the upmost importance.

Main responsibilities: Across the Rare Disease Nation and our ‘one team, common goals, single mission’ approach, this leadership role is dedicated to shaping and executing the overarching cross-lysosomal storage diseases (xLSD) sales strategy and commercial plan for Community & Development accounts.

  • Responsible for 5 therapeutic areas, 7 brands and building and gaining approval for account specific plans.

  • Makes decisions and build plans with a combined business and scientific mindset.

  • Assume the goal to be the best-in-class patient find team.

  • Lead the Community Development team within matrix xLSD commercial team to drive awareness and promote approved therapies for target customers.

  • Recruit, hire, develop, and manage commercial talent, provide performance oversight to consistently exceed brand objectives and sales goals.

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