Commercial Education Sales Training Manager - Point of Care Diagnostics

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Abbott Point of Care is a global leader in providing critical medical diagnostic and data management products for rapid blood analysis that are intuitive, reliable, and cost-effective.  Our i-STAT System is an advanced, portable diagnostic tool that provides real-time, lab-quality results within minutes to accelerate patient-care decision-making. The i-STAT System has the industry’s most comprehensive menu of tests in a single, with-patient platform, including tests for blood gases, electrolytes, chemistries, coagulation, hematology, glucose, and cardiac markers. By delivering lab-quality results in minutes, our i-STAT System fosters a collaborative, patient-centered environment while driving improved operational performance.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

• An excellent retirement savings plan with a high employer contribution

• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

Abbott Point of Care currently has an opportunity for a remote/field Commercial Education Sales Training Manager (CEM). This individual contributor will support the Americas commercial organization to drive training excellence and improved salesforce effectiveness through strategic education planning, talent development, and execution of key training programs and targeted development of capabilities.  The CEM will be responsible for the Western Half of US, and monthly travel to Princeton, NJ or Ottawa Canada, must live near major airport.

What You’ll Work On

• Collaborate with sales, marketing, commercial excellence, and medical affairs leadership to analyze training needs and provide sales force development solutions and continuing education. Feed regional needs to the Global Sales Training Manager to shape the annual training plan based on business priorities.

• Work with the Global Sales Training Manager to develop and implement sales curricula, educational materials, and a training calendar.

• Deliver sales training topics aligned to your region in collaboration with regional cross-functional teams, including product knowledge, clinical proficiency, selling processes, account planning, objection handling, negotiation, deal coaching, and time management.

• Determine the best sales and training approaches for the area field sales organization in collaboration with the Global Sales Training Manager (e.g., written, verbal, kinesthetic, virtual, and live).

• Continuously assess and update training programs to meet both long- and short-term requirements.

• Collaborate with the Sales Manager and travel with field representatives to analyze business performance and identify individual sales rep skill gaps. Provide coaching to enhance sales rep capabilities.

• Train on and support the use of commercial excellence tools, including Salesforce Summit and PowerBI. Support the adoption of accurate daily reporting of customer calls, forecasts, and opportunity pipeline details. Assess the effectiveness of tools and provide feedback to the Global Commercial Excellence team.

• Collaborate with marketing to support and lead internal training related to new product launches, including product, clinical, assets, and sales skills training.

• Design, coordinate, and execute annual examinations and assessments of all field sales team members. Provide additional educational support where needed to ensure achievement of minimum exam performance and assessment targets.

• Demonstrate leadership experience to influence both with and without direct authority.

• Stay current on market trends and industry best practices, including learning techniques, instructional design, and innovative delivery methods to maximize product/service utilization.

Required Qualifications

• Bachelor's degree

• 5+ years’ experience and demonstrated success in a complex selling environment (multiple stakeholders, multiple decision makers, product alignment to goals / initiatives)

• Previous Hospital / medical sales experience

• Field travel (approximately 50%) required to provide new hire training and field coaching/ development to individual sales specialists.

• Strong presentation and meeting facilitation skills

• Strong organizational skills and ability to manage multiple tasks and projects

• Demonstrated ability to work across the enterprise and with cross-functional teams to influence individuals and accomplish business objectives.

• Development and implementation of training concepts and initiatives. 

Preferred Qualifications

• Experience in commercial training.  Building and delivering sales curriculum.

• Education in adult learning concepts

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.

     

The base pay for this position is

$97,300.00 – $194,700.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Sales Support & Administration

     

DIVISION:

APOC Point of Care

        

LOCATION:

United States of America : Remote

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 50 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf Apply