Commercial Account Manager
Austin, TX
About the TeamThe Revenue team's mission at Clari is to lead the company and the market by selling the only platform purpose-built to run revenue. Our team's purview spans all things revenue — operations, new logos, account management, and sales development — as well as enablement, programs, sales engineering, and value engineering. We're responsible not just for creating and closing high-velocity pipelines, but also the programs and training that help turn pipelines into revenue.
About the RoleIn this role, you will be responsible for maintaining and growing the current customer portfolio. You will collaborate on customer marketing initiatives, shape product prioritization, partner with Customer Success and Technical Support, and interact daily with executive leadership. We are seeking proven high performers to over achieve sales objectives and establish long term relationships with our customers.
You will be responsible for owning the commercial relationship with a number of marquee Clari customers. Your key responsibilities include renewing existing business, hunting within your book in order to cross-sell across our suite of products, and up-selling based on customer potential. You'll serve as the main commercial point of contact and ultimately be responsible for the success and growth of your book of accounts.
This is a fully remote opportunity and can be worked from any location in the United States.
Responsibilities
- Responsible for a solution-based sales approach to cross-selling across our suite of products, up-selling based on customer potential, and renewing existing business.
- Manage large, complex deals during all stages of the customer lifecycle.
- Self-source and manage a robust, diversified pipeline of multi-product business
- Drive strong internal collaboration with Customer Success, Sales Engineering, Marketing and Product as the quarterback of the account team.
- Create and deliver a strong value narrative helping our customers understand the ROI they receive from Clari.
- Pitch and demo Clari for sales leaders & executives: CRO, CFO, VP Sales Operations/Enablement, VP of Sales and business development leaders.
- Develop and maintain strong Executive Buyer (EB) relationships while multi-threading into other key executives across the C-Suite, acting as a trusted advisor and strategic partner.
Qualifications
- 2-5 years of experience in sales with at least 1 year of strategic software selling experience (ideally at a SaaS company).
- Proven ability to grow, renew, and close six-figure ARR contracts.
- Understanding of subscription and consumption business models.
- Ability to travel 5-10% on-site to customer meetings.
Perks and Benefits @ Clari
- Remote-first with opportunities to work and celebrate in person
- Medical, dental, vision, short & long-term disability, Life insurance, and EAP
- Mental health support provided by Modern Health
- Pre-IPO stock options
- Well-being and professional development stipends
- Retirement 401(k) plan
- 100% paid parental leave, plus fertility and family planning support provided by Maven
- Discretionary paid time off, monthly ‘take a break’ days, and Focus Fridays
- Focus on culture: Charitable giving match, plus in-person and virtual events
It is Clari’s intent to pay all Clarians competitive wages and salaries that are motivational, fair, and equitable. The goal of Clari’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees and encourage employees to stay and grow at Clari.
Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to specific work location, skill set, depth of experience, education and certifications.
The total target cash range for this position is $150,000 to $170,000. Total target cash includes base salary and a target incentive. The total direct compensation package for this position may include stock options, benefits, stipends, perks and/or other applicable incentives.
You’ll often hear our CEO talk about being remarkable. To Clari, remarkable means many things. We believe in providing interesting and meaningful work in a supportive and inclusive environment - free from discrimination for everyone without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status.
Clari focuses on culture add, not culture fit, and believe we are made stronger by what makes you unique. If you are passionate about learning and excited about what we are doing, then we want to hear from you! Apply
Job Profile
5-10% travel required Fully remote Fully remote opportunity
Benefits/Perks100% paid parental leave 401(k) Plan Charitable giving match Dental Disability Discretionary paid time off EAP Family Planning Support Fertility and family planning support Focus Fridays Fully remote Fully remote opportunity In-person and virtual events Life Insurance Medical Medical, Dental, Vision Medical, Dental & Vision Insurance Mental health support Paid parental leave Paid Time Off Pre-IPO stock options Professional development stipends Remote First Short & Long-Term Disability Stock options Vision Well-being and professional development stipends
Tasks- Collaborate on marketing initiatives
- Develop executive relationships
- Drive internal collaboration
- Maintain and grow customer portfolio
- Manage complex deals
- Renew and up-sell business
Account management C Collaboration Cross-selling Customer Relationship Management Customer Success Executive engagement Forecasting Leadership Marketing Pipeline Management SaaS Sales Sales Engineering Sales Operations Strategic Selling Strategic software selling Technical Support Training Up-Selling Value narrative creation
Experience2-5 years
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9