Clinical Specialist II, CPT - West

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of .
• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Neuromodulation

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

MAIN PURPOSE OF ROLE:

• As a member of the clinical support team, the Clinical Specialist II will be responsible for providing technical clinical expertise and support of the sales process to colleagues, current customers and potential customers.

• The incumbent will work in a highly matrixed, geographically diverse environment under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with Abbott therapies among physicians, support staff and customers.

• The incumbent will perform work that involves a high degree of independence and will exercise sound judgment in planning, organizing, and performing work while continually seeking to improve territory efficiency.

MAIN RESPONSIBILITIES:

• Provides technical, clinical, and programming assistance primarily in support of Territory Managers.

• Assists Territory Managers in after-hours call support and activities.

• Integrates into accounts, builds trust, and establishes strong rapport with customers.

• Demonstrates proficiency in complex programming and case support.

• Works seamlessly with Territory Managers allowing them increased selling time.

• Fosters high trust relationships with colleagues including the regional teams and area leadership.

• As directed by management, contacts, visits and interests clients and potential clients in the company’s products while addressing any client questions and concerns.

• Provides medical professionals with sales support, information, and training on the use of company products and with staff education, in-services and technical troubleshooting.

• Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts.

• Collects and studies information about new and existing products and monitors competitor sales, prices and products.

• Provides feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices.

• Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understating of the complete product line.

• Attends trade shows where new products and technologies are showcased; meet other sales representatives and clients to discuss new product development.

• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.

• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

• Performs other related duties and responsibilities, on occasion, as assigned.

QUALIFICATIONS:

Education:

• Associate Degree or 

• Technical Certification

Experience/Background:

• 2 or more years of experience working with patients in a clinical setting

• Ability to understand and communicate clinical data

• Capable of engaging customers in selling conversations as directed

• Ability and willingness to travel within assigned area on a regular basis (% of travel varies by area)

• Capable and willing to work an unpredictable schedule that may change on short notice

• Excellent verbal, written and presentation skills with the ability to effectively communicate at multiple levels and to large groups within and outside the organization.

• Prefer 1 or more years of experience working in a health care environment (physical therapy, medical product sales, nursing)

• Prefer 1 or more years of experience working for an implantable medical device company

• Prefer bachelor’s degree in biomedical engineering or related field.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: 

www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com or Facebook at www.facebook.com/Abbott

     

The base pay for this position is

$64,000.00 – $128,000.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Support Services

     

DIVISION:

NM Neuromodulation

        

LOCATION:

United States of America : Remote

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 25 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf Apply