Client Performance Manager
Remote-California-120
Company
Cox Automotive - USAJob Family Group
Customer Care GroupJob Profile
Portfolio Manager III - NGCManagement Level
Individual ContributorFlexible Work Option
Can work remotely but need to live in the specified city, state, or regionTravel %
Yes, 50% of the timeWork Shift
DayCompensation
Compensation includes a base salary of $93,400.00 - $140,200.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job Description
The Portfolio Manager is responsible for managing and growing a portfolio of dealer clients with lines of credit that range from $50,000 to $2,500,000 within the Placerville, Reno, Carson City, Roseville, Rocklin, Rancho Cordova geography. The primary responsibilities include building and maintaining relationships with clients, optimizing the portfolio through the clients’ use of the line of credit, identifying and mitigating pre-default account risk and supporting post default collections on defaulted accounts.
CANDIDATE MUST LIVE IN ONE OF THE FOLLOWING CITIES:
PLACERVILLE, SHINGLE SPRINGS, CAMERON PARK, RANCHO CORDOVA, ROSEVILLE, ROCKLIN, AUBURN, GRASSVELLY, RENO, CARSON CITY, OR FALLON, NV.
Responsibilities
- Optimize each client’s use of the line of credit within an assigned portfolio whose lines of credit range from $50,000 to $2,500,000 by acting as a floor plan subject matter expert to their portfolio of clients.
- Achieve goals and performance targets as set by the company by regularly engaging with clients in person or virtually and by collaborating with internal partners to drive revenue and maximize profitability through prudent account management, controlled growth, and risk mitigation.
- Educate clients on desired performance behaviors, self-service options, and best practices and coach them to ensure compliance with company policies and expectations.
- Collect and analyze client financial information and various internal reports and dashboards to assess and monitor dealer performance and address with the dealer as appropriate to drive growth and manage risk.
- Utilize company provided historical data and tools to identify targets for opportunity of growth and determine clients that are having financial distress.
- Collaborate and strategize with Risk and Recovery department with pre-default risk mitigation and post default collection efforts on defaulted accounts within a specified timeframe. Minimize loss and maximize recovery.
- Physical inspection of inventory, and accuracy of audits and repossession as necessary. Inspect what is expected to ensure …
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Can work remotely but need to live in the specified city, state, or region Must live in specified cities Need to live in the specified city, state, or region
Benefits/PerksBereavement leave COVID-19 vaccination leave Flexible Vacation Flexible work option Jury duty leave Military leave Paid holidays Paid Time Off Parental leave PTO Seven paid holidays Time off to vote Volunteer time off
Tasks- Account management
- Analyze financial information
- Ensure compliance
- Ensure quality control
- Onboard new clients
Account management Analytical Automotive Industry Client Education Communication Data analysis Excel Financial analysis Negotiation Organization Outlook Presentation Problem-solving Relationship building Risk Management Risk mitigation Salesforce Time Management Written communication
Experience3 years
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9