Business Advisor, SMB, Rentals

About the team

The Rentals Sales Team provides outstanding advertising solutions and business consultation for Multi-Family partners. We are a team of fun, high-energy individuals committed to helping Zillow Group users make more thoughtful decisions about buying, renting, owning, and selling homes. Sound like you? Then keep reading on! Specifically, the Multi-Family Rental sales team works with owners and operators of rental properties throughout the US, helping to connect rental shoppers with the property they will next call home. We provide creative technological solutions, strategic data, and excellent training and development to amplify our clients' growth as true partners in their businesses. Our team embodies the spirit of all our core values and plays a significant part in our organization's success.

About the role

Business Advisors are driven to provide clients with the best customer service in the industry and are focused on net property and book growth. They are obsessed with client success and know that Zillow is the best place for clients to achieve that success. They work to mine opportunities in existing client portfolios. As a part of the Zillow Rentals Team, Business Advisors are comfortable in a fast-paced, ever-changing environment. They have a positive, can-do attitude!

You Will Get To:

• Be an expert in all Zillow Rentals Network products and services

• Perform a high volume of calls to increase participation from multifamily rental management companies.

• Utilize Salesforce.com to prospect, log activity, and manage your calendar and opportunities.

• Participate in multifamily rentals conferences, association meetings tradeshows, and property management company meetings to increase partnerships, revenue, and exposure to the Zillow Rental Network

• Communicate performance expectations to clients internally and externally.

• Consistently meet and exceed success metrics, including revenue and retention

• Excel in high-level conversations and presentations with decision-makers with a focus on building positive relationships to drive business results

• Serve as a brand ambassador for Zillow Group, representing the best interests of the company, its advertisers, and industry partners

• Represent the voice of the customer to influence product, marketing, and sales process and improvement

This role has been categorized as a Field position. “Field” employees perform the majority of their work in a specified geographic location set by their management team. Employees are expected to live within a reasonable commuting distance to their region and/or service area. ZG has not defined a reasonable distance and expects employees will use judgment in determining this for themselves and understand …