AVP, Risk Management Technical Specialization - Commercial and E&S/Specialty

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

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Please Note: This role is open to working remotely in the United States for suitable candidates.

Job Description Summary

Are you a proven leader with strategic, creative and technical commercial risk management skills? Do you have deep insights into the commercial insurance industry and competition with the ability to translate those insights into strategic and technical risk management practices and partner with underwriting leaders to implement the expertise across the Commercial Lines, E & S, and Specialty organization? If you have these abilities and a drive to achieve financial goals, set strategic direction and make a difference, then we want to hear from you!

The Risk Management & Client Services Technical Specialization and Consultative Executive will be responsible for developing and implementing the strategic vision for technical expertise and industry specialization through Risk Management & Client Services to support Commercial Lines, Excess & Surplus, and Specialty (CLESS). This role will enhance technical expertise by industry, drive the development of consultative services for all commercial accounts, and foster market-leading innovation through market analysis and broker engagement. Additionally, the executive will create industry survey ordering guidelines in partnership with Industry Practice Leaders and Underwriting to increase impact and efficiency. Continuous improvement will be a key focus, challenging norms through market research to continually enhance excellence.

Job Description

Key Responsibilities:   

• Development and execution the strategic vision for industry specialization across current and future practices. Develop a 3–5-year strategic road maps for each industry where the goals align with the overall CL, E & S/S vision and helps support their business goals. Enhance technical expertise to become industry leading in risk management across the insurance marketplace.  
• Drive development of industry practice consultative services for all our commercial accounts with the objective of loss avoidance, risk improvement and customer satisfaction. Supports technical development of partners (UW, Client Services, Claims, Marketing) through partnering with Staff UW, Industry Practices, COE and others. 
• Drive innovation through new technologies and methodologies by understanding market trends and broker needs. 
• Create industry survey ordering guidelines with the help of Industry Practice Leaders, and Staff Underwriting that increased impact while as well as efficiencies. 
• Conducts market analysis and research, evaluates industry trends and competitor capabilities which drives continuous improvement excellence. Develops thought leadership content through industry speaking engagements, podcasts and social media platforms.  
• Develop a robust learning and development plan through coordination of industry technical leaders, LOB leaders with input from the field risk management and underwriting organizations. 
• Partners with leadership, underwriting and other internal departments across the CL, E & S and Specialty organization to develop and monitor technical expertise and specialization to meet and exceed their needs.  
• Lead a team of industry technical experts to build out the specialization across Risk Management's Field & Client Services organization to be seen as industry leaders in areas such as Construction, Manufacturing, Real Estate/Accommodations/Food, and Human Services/Sr. Living and Non-profit.   
• Create learning paths for all areas of specialization through blending technical leaders’ expertise, Risk Management’s Learning & Development, PC Learning & Development and others that are module based and scalable. Develop training modules covering industry-specific topics (e.g., product liability for manufacturing, fall protection for construction), deliver training sessions, assess training effectiveness and adjust as needed.  
• Engage in feedback process to Improve alignment with Underwriting, Staff Underwriting, Claims, Reserving, Pricing, Modeling, IT, and Operations. Foster cross-functional collaboration, establishes regular feedback sessions with relevant departments, share insights, challenges, and opportunities and creates solutions to enhance overall performance. 
• Oversees associate management including performance management, engagement, salary planning and administration, training and development, workflow and organization planning, day-to-day management, hiring and placement, and corrective actions for direct and possibly indirect reports.  

 

May perform other responsibilities as assigned.   

 

Reporting Relationships:  Reports to Sr. AVP, Risk Management, CL/ESS and will lead a team of 8-10 Technical Directors 

 

Typical Skills and Experiences:   

 

Education:  Undergraduate studies preferably in risk management or a related field, graduate studies preferred. 

 

License/Certification/Designation: CPCU, CSP, ARM or other industry designations preferred.        

 

Experience:  Typically, 15+ years of commercial risk management and/or other related experience to include extensive technical understanding of specific lines of business and at least 5+ years of management experience. 

 

Knowledge, Abilities and Skills:   

Comprehensive knowledge and mastery of industry strategy including risk management, underwriting, operations, and finance. Strong risk management, insurance industry segments and overall business acumen.  Demonstrated competency in strategic and organizational agility and managing a vision and purpose.  Has strong problem-solving skills and proven record of strong decision quality. Strong analytical skills and aptitude for financial evaluation of business performance.  Ability to collaborate and build strong relationships across the organization. Can influence how we drive results, deal with ambiguity, and communicate effectively at all levels in the organization.  Strong self-starter who is innovative with initiative. Proven track record of setting goals and delivering results. Extensive risk management expertise with the ability to integrate knowledge across product lines and segments. Advanced level of technical and industry expertise. Knowledge of commercial property & casualty products; insurance operations; finance concepts; regulatory environment; reinsurance; account management; analyzing and problem solving; decision making, building relationships; courage; innovation; communicating effectively, engaging and motivating people; negotiation; influencing others; focusing on service; managing and improving processes; executing well; planning and organizing work. 

 

Other criteria, including leadership skills, competencies and experiences may take precedence.  

 

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner. 

 

Values:  Regularly and consistently demonstrates the Nationwide Values. 

 

Job Conditions:   

 

Overtime Eligibility: Exempt (Not Eligible) 

 

Working Conditions: Normal office environment/WFH.   

  

ADA:  The above statements cover what are generally believed to be principal and essential functions of this job.  Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.   

We currently anticipate accepting applications until 05/02/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.

For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range.

The national salary range for AVP, Risk Management Technical Specialization - Commercial and E&S/Specialty : $143,000.00-$283,000.00

The expected starting salary range for AVP, Risk Management Technical Specialization - Commercial and E&S/Specialty : $151,000.00 - $253,000.00

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