Account Manager II - Treasury Management Real Estate

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Account Manager II within PNC's Treasury Management Real Estate organization, you will be based anywhere within the PNC footprint.

We are seeking a talented individual with Treasury Management background/experience who excels in building client and partner relationships. Individual will be expected to maintain client relationships throughout the client lifecycle and serve as the primary contact for all treasury management service and implementation escalations. We are looking for someone with strong oral and written communication skills who is customer focused and committed to delivering an exceptional client experience with every interaction. Someone who can work independently to prioritize and complete tasks within established target deadline. Someone who can multi-task, take ownership of issues and use sound judgement in decision making in risk adverse situations.

The ideal candidate for this position should have:
-A minimum of 3 - 5 years of Treasury Management Client Servicing experience and/or banking experience
--Implementation experience

This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.

Job Description

• Under supervision, responsible for developing and maintaining assigned long-term client relationships. Provides sales or consultative support to clients and serves as the liaison between clients and operational servicing units. May participate in pricing and resource discussions and in developing the scope of service provided to existing and potential clients.
• Serves as point of contact for client matters. May help identify and develop new servicing opportunities with existing clients to build and maintain a long-lasting relationship. This includes leveraging industry and PNC knowledge to inform customers of appropriate products/services, rates, and other opportunities.
• Involved in negotiating servicing agreements and servicing fees for existing clients if contract modifications are needed. May work with in-house counsel and clients on contract negotiations. This includes the review of the servicing agreements to ensure contract terms meet servicing guidelines.
• Participates in the analysis, assessment and documentation of client requirements. Forecasts and tracks key account metrics. May identify customization needs, and work with service …