Account Executive

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

The Account Executive oversees day-to-day account servicing, acting as a liaison between the business and select group clients to nurture existing customer relationships to generate income. They help our clients reduce costs and improve outcomes for health plan members with chronic and behavioral conditions.

Essential Duties and Responsibilities

• Manage and grow Teladoc’s relationship with major insurance companies (health plan payers) 
• Perform day-to-day tactical servicing of specified existing health plan accounts 
• Build strategic relationships within your account base, across a matrix of roles and areas of
• expertise, including executive-level personnel 
• Expand our reach within your account base, driving revenue growth, product expansion and
• market development 
• Increase our market share by prospecting and identifying new opportunities  
• Develop quarterly reports that enable you to use data to construct a powerful story that
• defines our value proposition, for presentation to executive-level clients  
• Develop an operating calendar, account planning/mapping process, and detailed account
• plan/forecast   
• Work closely with internal partners – including Product, Clinical, Data Science, Implementation,
• Reporting, Legal and Finance personnel 
• Maximize, drive and achieve revenue and margin goals while staying within the allocated budget 
• Manage and deliver on issue resolution and customer satisfaction within your account base  
• Demonstrate a broad comprehension of the customer’s needs, market trends, industry
• challenges, major players, relevant products and technologies

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Supervisory Responsibilities

No

Qualifications Expected for Position

• 5+ years’ experience within the health space 
• A proven track record of success with complex and strategic account management  
• Experience transforming account productivity from volume-based to value-based results  
• Strong interpersonal, relationship-building and listening skills, with a natural, effective
• consultative style 
• The ability to energize, communicate and build rapport at all levels within an organization 
• Strong project management skills, with a demonstrable ability to corral and manage details in a
• fast-paced, fluid environment 
• Exceptional communication skills, both written and verbal, with experience advising,
• presenting to and persuading senior corporate personnel 
• Enthusiasm for working collaboratively with highly talented professionals 
• Strong critical thinking and analytical skills 
• Leadership experience and skill, with a vision for market development 
• A Bachelor’s degree (BS/BA)  
• Proficiency with the Microsoft Office Suite 
• Willingness to travel for work 
• Start-up experience desirable 
• Technology and/or professional services experience a plus 
• Ideally, a master’s degree in Public Health (not required)

Required license or credential needed to perform job: N/A

The above qualifications, knowledge, experience, and/or background are expected but not required for this role.

Work Environment                                       

                              ☐ Office           ☒  Remote                 ☐ Hybrid (Office & Remote)

Travel: ≥10%

Travel percentage reflects an estimate and is subject to change dependent on business needs.

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.  Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy.

About Us

Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

Job Description Acknowledgment

This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position.  Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time.  I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me.

The base salary range for this position is $110,000 - $120,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Why Join Teladoc Health?

A New Category in Healthcare:  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.  

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.  

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.  

Focus on PEOPLE:  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 

Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  

Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.  

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.