Account Director

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

This strategic quota-carrying sales role will have end to end ownership of a focused set of highly strategic Enterprise accounts. It is a hybrid of the Strategic Enterprise Account

Executive and Global Account Management roles, which includes overall relationship management, cross-sell and upsell, renewals and retention, as well as customer satisfaction and success. This role will also partner 1:1 with a dedicated Customer

Success Manager, focused on supporting the customer relationship and driving

adoption.

This position is an individual contributor role reporting to the Regional VP of Sales,

Enterprise.

Responsibility

• Own and be accountable for a number (approx. 3-5) large, strategic Enterprise accounts, leading the relationship management, customer account plan and driving of strategy with key account decision makers
• Lead Docusign extended sales team in strategically selling and expanding our Enterprise customer use cases, and manage overall customer baseline growth including upsell, renewals and retention
• Partner with Customer Success on overall account health, strategic planning, and progress
• Forecast sales activity and revenue achievement accurately through proper use of sales tools
• Collaborate and engage internal resources (Senior Executives, Presales, Professional Services, Legal etc.) in Sales Campaigns
• Travel 25% or more as needed

Job Designation

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

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