Account Director, Enterprise Accounts

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

The Account Director, Enterprise Accounts, develops and executes sales plans / strategies to effectively bring DN products and services to market. Drives revenue generation and identifies and closes new opportunities within current customer accounts. Facilitates and leads customer negotiations to achieve mutually beneficial results. Utilizes knowledge of DN offerings and understanding of the customer's business to develop customized proposals that present creative solutions. Develops, nurtures and maintains customer relationships across a range of accounts to ensure their benefit from and optimization of DN products and services.

• Responsible for managing the largest and most complex accounts.
• May retain ultimate responsibility for account retention, growth and renewal for a large country or across multiple countries within an assigned area.
• Collaborates with management to ensure Account Management objectives are aligned with and support strategic business goals, marketing initiatives, product development, etc.
• Provides account sales advice and support across the company to address and resolve complex, significant and business critical issues.
• Engages with customer senior leadership to understand strategic objectives, business priorities and where / how DN can help.
• Applies client understanding to propose and sell new products and services.
• Monitors client sales metrics to identify trends, progress and best practices.
• Packages best practices and lessons learned into thought leadership, methodologies and published assets to help with account sales going forward.

Required Qualifications

• Diploma or equivalent work experience required.
• Minimum of 8-10 years of relevant experience or equivalent combination of education and experience in Account Management.
• Comprehensive knowledge of Retail Store or Banking Branch procedures and the utilization of technology within the environment.
• Knowledge of Software and Service solution sales would be advantageous.
• Proven success in high quota carrying position.
• Consultative sales experience with complex solution design is desired.
• Demonstrated relationship building skills at all levels of the organization, including senior executive levels.
• Proficient in all MS Office products with an emphasis on Excel, PowerPoint, Word and Teams.
• Possess experience with CRM software, such as Salesforce to maximize opportunities.
• Ability to travel up to 50% of the time
• High preference for candidate located in Eastern or Central time zone. Travel to client locations in Columbus, Ohio and Charlotte, NC.

Preferred Qualifications

• General knowledge of Diebold Nixdorf products and services is a plus.
• Exhibit skills, characteristics, traits and work habits that greatly enhance the likelihood of success as an Account Director, ex: solution-oriented and entrepreneurial mindset, time and territory management, customer empathy.
• Exceptional communication, presentation, strategic planning, problem solving and critical thinking skills.

Salary Range: $125,000 to $195,000. Actual compensation for this role will depend on several factors including your qualifications, skills, competencies, geographic location, internal equity, and relevant experience. You will also be eligible for compensation under the Company’s Sales Incentive Plan, subject to the rules governing the plan and the metrics established on an annual basis by the plan.

Benefits 

• Health, Dental, and Vision Insurance 
• Life Insurance 
• Critical illness, Accident, and Hospital Indemnity Insurance 
• 401(k) Savings Plan 
• Health Savings Account 
• Leave of Absence Benefits 
• Paid Time Off

The application window is expected to close December 29th, 2024.

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Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation  The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**

We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations