Vice President, Sales and Operations

Vice President, Sales and Operations   

College Board – State and District Partnerships  

Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). 

Type: This is a full-time position 

About the Team  

The State and District Partnerships (SDP) team at College Board is a dynamic and high-energy group dedicated to expanding opportunities for students by collaborating with educators in high schools, school districts, and state departments of education. Our team, consisting of over 100 highly engaged staff members, is committed to promoting the use of College Board programs and services, including the SAT Suite of Assessments, Advanced Placement (AP), and BigFuture. Our division is relentless in our pursuit of increasing the number of students who have access to these programs and ensuring our partners have the support they need to implement them effectively.   

Within SDP, the Business Planning & Operations (BP&O) team focuses on developing and implementing efficient business processes across the division and with cross-organizational teams to ensure the seamless delivery of our programs. We leverage data, observation, experience, and creativity to guide decision-making and process development making all of our teams in SDP more effective.  

About the Opportunity   

As the Vice President of Sales and Operations, you will set the vision and direction for our business strategy and operations. You will lead and manage the Business Planning and Operations (BP&O) team, who provide centralized support and guidance to our five regional teams charged with growing our reach and impact. Your leadership will drive the development of successful sales operations infrastructure and inside sales, support talent needs across regions, and ensure strong account service. Through your work, you will create conditions for business operational success and provide essential service support and deliverables for the regions. 

In this role, you will:  

Leadership and Management (40%) 

• Set vision and direction for a cross-functional team of ~35 staff who are responsible for sales enablement, strategic partnerships, inside sales, and business operations.  

• Develop and implement our strategic sales operations in partnership with Regional Vice Presidents responsible for five distinct regional teams ensuring alignment to organizational priorities 

• Track and manage progress to goal of our sales targets across the division  

• Provide coaching and support to ensure the Sales and Operations team meets their goals, remains engaged, and contributes meaningfully to our mission. 

• Serve as partner to other divisions and in organizational-wide initiatives on behalf of SDP in senior leadership capacity  

Operational Strategy (30%) 

• Set strategy and lead investment efforts in operational innovations while reducing operational costs, optimizing quality, and achieving delivery goals  

• Oversee the development, execution, and maintenance of our sales pipeline infrastructure in Salesforce in collaboration with Technology 

• Ensure SDP’s financial strength by overseeing our budget, with particular attention to the College Board’s priority goals; preparing quarterly, monthly, and annual reports and working closely with Membership and Governance 

• Support SDP SVP to ensure SDP’s compliance with all Talent Initiatives (e.g. staff onboarding, hiring, engagement, and performance)  

• Execute all sales contracting processes and procedures including state and district contracts, higher education partnerships, and RFP proposal management in collaboration with key internal partners 

Account Service (30%) 

• Create a consistent service delivery model in partnership with regional Executive Directors  

• Drive results across account services including providing large system implementation support and professional development for staff across all regions 

• Support the growth of state-wide contracts and promote the use of the SAT Suite of Assessments and associated programs in partnership with the College Readiness Assessments division 

• Expand strategic partnerships in collaboration with regional teams, effectively communicating College Board’s mission and priorities to key stakeholders. 

• Support SDP external partnerships and conference strategy to align execution and engagements to achieve partnership goals 

• Serve as executive lead for Program Champions and Ambassador programs, working closely with SDP Vice Presidents, Executive Directors, and program staff. 

About You 

You have: 

• 15+ years in educational sales ideally with experience in finance, operations, and/or partnerships  

• Demonstrable competency in strategic planning and business development including designing and implementing business strategies, plans, and procedures 

• Significant experience managing a large and complex team 

• Thrives in an ambiguous, fast-moving environment, with the ability to drive clarity and solutions 

• Orients to action and enjoys problem solving and overcoming challenges 

• Working knowledge of data analysis and performance/operation metrics 

• Aptitude in decision-making and problem-solving 

• Demonstrated leadership in the educational arena 

• In-depth knowledge and understanding of primary, secondary, and higher education environments, and of educational systems (schools, colleges, departments of education, agencies) 

• Strong written and verbal communication skills, including excellent oral presentation/public speaking skills 

• Strong relationship builder  

• Proficient in all Microsoft Office applications 

• Ability to travel 3-4 times per quarter  

• Authorization to work in the United States 

About Our Process   

• Application review will begin immediately and will continue until the position is filled   

• While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise, a panel interview, a conversation with leadership and reference checks.    

About Our Benefits and Compensation 

College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.  

The hiring range for a new employee in this position is $225,000 to $260,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.  

Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.  

Your salary is only one part of all that College Board offers, including but not limited to:    

• A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more 

• Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility 

• A job that matters, a team that cares, and a place to learn, innovate and thrive

You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process. 

About Our Culture  

Our community matters, and we strive to practice and improve our culture daily. Here are some headlines:  

• We are motivated to positively impact the educational and career trajectories of millions of students a year  

• We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard 

• We are a dynamic hybrid team, giving staff members the choice to either be fully remote or hybrid if they live close to a College Board office. Hybrid employees go into offices every Tuesday and Wednesday 

• We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women’s Impact Network) 

• We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals 

• We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations   

• We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time 

#LI-LinkedIn

#LI-MR1

#LI-Remote