US Solutions Consultant I - Patient Experience
USA Remote, USA, United States
What is the Henry Schein ONE Way? Simply put, we care for each other. We treat each other with respect, kindness, gratitude, and awe. We welcome different viewpoints and encourage creativity. Henry Schein ONE believes that everyone has something amazing and unique to contribute, and we wouldn’t be Global Industry leaders today without all the individual contributions that bring our team together.
Our culture strives to provide a place where passion, individuality, autonomy, purpose and diversity succeeds. We strive to let you Schein because when you Schein so do we!
If you are still not sold on how great it is to be a Team Schein Member, then perhaps you need to hear about our Henry Schein Cares programs, team engagements, lunches, and extra wellness benefits. Or that our leadership encourages you to maintain a healthy work-life balance. There are so many perks too numerous to list. If you are intrigued, apply now, our Talent Acquisition team is excited to meet you!
Job Summary
This position is responsible for providing technical and functional solution discovery and demonstrations to prospective and existing customers to support new sales, retention, and expansion opportunities. Create and deliver Henry Schein One (HS1) presentations and product demonstrations that reflect the value of the solution and outcomes provided to the customer.
Design, validate, and present HS1 software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Present and articulate HS1 product's strengths, relative to competitors.
May partner with marketing to create content including videos, webinars and presentations.
What you will do
- Spend up to 80% of time performing technical presentations for customers, partners, and prospects.
- Provide consultative technical and sales support for Patient Experience Solutions (PRM / PDG)
- Translate product features into customer insights and value drivers.
- Interact with Product Management to refine Henry Schein One Products and technical Features to improve the user experience overall product adoption.
- Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new HS1 products.
- Effectively communicate the necessity of required features to Product Management from the customer perspective.
- Use industry knowledge and competitive intelligence to create compelling cases for features that not only ensure parody but elevate the HS1 suite of products to best in class.
- Assist Manager, Solutions Consulting Engineers in tracking of planned Product Roadmap items to support the on-time delivery of new features and participate …
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Cares programs Flexible Spending Accounts Healthy work-life balance Income protection Paid parental leave Paid Time Off Professional development PTO Scholarship program Team engagements Vision coverage Volunteer opportunities Wellness benefits Work life assistance Work-life balance Worldwide Scholarship Program
Tasks- Analyze customer needs
- Collaborate with product management
- Create content for marketing
- Partner with Marketing
- Product demonstrations
- Project management
- Provide technical presentations
- Sales Support
- Support sales and retention
Analytics Attention to detail Collaboration Communication Competitive Intelligence Consultative Consultative sales support Customer insights Customer service Dental Excel Leadership Marketing Medical Microsoft Office Microsoft Word Multi-tasking Organizational Planning Presentation Problem-solving Product demonstrations Product Management Project Management Public speaking Sales Sales Support Software Software Solutions Solution Discovery Teamwork Technical Presentations Time Management Written communication
Experience3 years
EducationEquivalent Marketing Master's degree Sales
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9