Technical Sales Representative
USA - Tempe, AZ, US
Syensqo is all about chemistry. Weâre not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planetâs beauty for the generations to come.
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Mining Solutions is the global leader in specialty mining reagents for mineral processing, solvent extraction, industrial minerals and alumina process chemicals. It has a portfolio of unique technologies delivering strong customer value. We provide dedicated on-site technical service and applications expertise to support our customersâ needs. We do these by strong customer relationships and ongoing collaborations to solve the most demanding industry challenges. Â
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The person in this position will have a leading role in the realization of the Mineral Processing business growth objectives for North America.
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Job DescriptionÂ
- The Technical Sales Representatives primary objective is to provide best-in-class technical service and customer support in the use of our products and to ensure the achievement of the commercial objectives of the Mineral Processing business
- Apply and safeguard the application of Syensqo safety regulations in all circumstances
- Support new prospects and existing business by conducting lab work to explore new opportunities with both New Product Introductions (NPI) and existing productsÂ
- Manage current business and lead/support trial activities including NPI and existing products.
- Ensure and maintain multi-level contact at customer sites, in a planned and disciplined manner so as to facilitate the timely execution of project plans through sound commercial relationships.
- Take the lead to collect customer data, conduct analysis and provide recommendations to advance projects and/or exploit new opportunities
- Support customers and other sales representatives in resolving non-routine technical issues and troubleshooting.
- Ensure compliance to internal reporting requirements including but not limited to: call reports, monthly highlights, trial proposals, trial reports, commercial performance reports Â
- Comply with Solvay policies such as code of conduct, anti-bribery, antitrust, business travel expense guidelines.
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Qualifications
A successful candidate will:
- Possess a Bachelor degree in Chemical Engineering, metallurgy or chemistry.
- A range of experience levels will be considered, but we require at a minimum 3 years experience in either a Laboratory / Plant Process (flotation concentrator) âŚ
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Competitive salary Flexible Work Schedule Home office environment Training platform Well-being sessions
Tasks- Resolve technical issues
- Support customer needs
Chemical Engineering Chemistry Customer Relationship Management Customer Support Innovation Problem-solving Sales Technical sales Technical service Value Selling
Experience3 years
EducationBachelor Chemical Engineering Engineering
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9