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Technical Sales Enablement Specialist - Remote - US

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. 

Recent awards we’ve won include:

Glassdoor's Best Places to Work 2024

Best Places to Work by Built In 2024

Great Place To Work Certified™ 2023

Fast Company's Best Workplaces for Innovators 2023

Financial Times The Americas’ Fastest Growing Companies 2023

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey. 

Click here to learn more about Samsara's cultural philosophy.

About the role:

Our Sales Engineering Operations team is looking for an Enablement Specialist who will play a crucial role in ensuring the seamless onboarding and continuous technical development of our SEs worldwide. You'll be the driving force behind enabling success: coordinating training sessions, nurturing a culture of knowledge sharing, and ensuring every SE delivers top-notch demos. In addition to scheduling activities, you will be an expert communicator across the SE Team, championing programs and processes that will allow us to continue to scale. You’ll be an integral part of a diverse team working to help modernize essential industries through the application of cutting-edge IoT solutions.

You should apply if: 

  • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
  • You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 
  • You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
  • You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. 
  • You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

Click here to learn more about Samsara's cultural philosophy.

In this role, you will: 

  • Drive the onboarding & continued technical training programs for the global SE organization.
  • Schedule new hire onboarding and enablement experiences. This involves heavy calendar management, internal communication with onboarding presenters and stakeholders, and a detailed understanding of all Sales processes and resources to guide Q&A from SE’s joining the team.
  • Work with SE’s and cross-functional partners to continuously refresh LMS and SE Knowledge Base material, including technical discovery FAQ and core demo repository.
  • Ensure all SE’s can run an awesome technical sales demo.
  • Manage internal technical certification strategy.
  • Manage SE-generated Sales-facing technical training schedule and content (lunch and learns put on by SE Team, etc.)
  • Communicate well across the company, partnering to organize, plan, and execute technical initiatives.
  • Gather and manage feedback from the Sales Team on Sales Engineering engagement and performance.
  • Manage interaction between the Product Operations and Sales Engineering Team for product training and advanced questions.
  • Maintain/track product and feature testing activities between SE and PM teams.
  • Assist Product Team in launching new products to SE’s, ensuring new features/products are incorporated in SE training.
  • Maintain internal knowledge base for SE’s to access deep-dive technical content for each product.
  • Maintain SE Team Operations.
  • Maintain SE Organizational directory, group membership, Slack experiences, “flock” opportunities, and partner for event coordination activities.
  • Manage technical mentorship program within the SE Team by matching mentors with mentees.
  • Ensure feedback loops are healthy across the SE Organization and cross-functionally. These feedback loops will feed directly into performance management reporting.
  • Some travel is expected to ensure a standardized experience across all offices and events.
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

  • Enthusiastic about enablement program management & supporting technical sales and product teams.
  • Enjoys scheduling tasks and driving participation to make new hires successful.
  • Excited by mentorship opportunities, knowledge sharing, and championing Samsara’s cultural principles.
  • Must be highly organized with experience managing a program schedule across multiple parties to deliver an outcome. Ability to drive accountability across program stakeholders.
  • Experience working with technical sales productivity tools (Internal KB and LMS platforms).
  • Experience tracking and delivering against KPI’s, OKR’s, or other data-driven performance metrics.
  • Experience running scalable and consistent feedback loops to help your team debug processes, share knowledge, and achieve organizational goals.
  • Ability to align quickly and proactively with leadership and implement feedback.

An ideal candidate also has:

  • 2+ years of Enterprise program/project coordinator experience.
  • A deep understanding of technical sales programs.
  • Experience with cloud-managed hardware products and/or IoT.
  • Experience with Enterprise productivity tools: Google Workspace, Slack (Workflows), SAAS products (proprietary dashboards), knowledge management tools (Confluence), LMS tools (Seismic), IoT devices.
  • Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications.
  • Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with Raspberry Pi, Arduino, etc.).

 

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles.  For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually. 

We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.

The range of annual on-target earnings (OTE) range for full-time employees for this position is below. Please note that OTE pay may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.$60,393—$81,200 USD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working 

At Samsara, we have adopted a flexible way of working, enabling teams and individuals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company. 

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

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Job Profile

Regions

North America

Countries

United States

Benefits/Perks

Autonomy Autonomy and support Autonomy and support to make an impact Real-world impact

Skills

Automation CAN Cloud Collaboration Communication Customer Success Engineering Events Go Google Workspace Internet of Things IoT Leadership Operations Product Solutions Program Management Recruiting Sales Sales enablement Sales Engineering Slack Technical Training Telematics

Tasks
  • Champion, role model, and embed Samsara’s cultural principles
  • Drive onboarding & technical training programs
  • Manage calendars & internal communication
  • Reporting
  • Schedule onboarding experiences
  • Solve complex problems
Education

Engineering

Restrictions

Fully remote

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9