Technical Channel Account Manager (Remote Eligible) - Bellevue, WA, USA

at Smartsheet

North America 

Smartsheet is seeking a skilled and motivated Technical Channel Manager to join our team in the North American region. As a Technical Channel Manager at Smartsheet, you will play a crucial role in supporting our channel partners by providing technical guidance, product knowledge, and pre-sales support. You will collaborate closely with the channel sales team, partners, and customers to drive successful implementations and ensure the successful adoption of Smartsheet solutions and driving business growth. You will also support the channel sales team in partner recruitment activities. 

You Will:

• Conduct in-depth technical discussions, product demonstrations, and hands-on workshops to showcase the capabilities and advantages of the Smartsheet solution.
• Support Channel Managers during new partner recruitment cycles with product demos, API details, other core and advanced product expertise during new partner recruitment meetings with prospect partners.   
• Guide partners on scoping and delivering services
• Develop a deep understanding of Smartsheet's product offerings and capabilities.
• Stay current on industry trends, competitive landscape and adjacent/emerging technologies.
• Respond to technical queries and provide guidance on product features and functionality.

• Build strong cross-functional relationships to achieve channel objectives and share best-practices across the partner ecosystem
• Work closely with internal teams to ensure partner success across the Smartsheet domain (i.e., partner with internal learning and content owners, operational excellence, channel operations, marketing resources and sales teams)
• Collaborate with the Partner Enablement team and flag any enablement gap for a partner. 
• Guide partners with their Solution Builds. Assist partners to overcome technical build obstacles to achieve successful client outcomes. 
• Stay current on industry trends, emerging technologies, and competitive landscape in the NORAM region, contributing to the development of effective strategies.
• Travel (50%) …