Talent Acquisition Partner

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.

We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

Role Overview:

Housecall Pro is growing rapidly, and we are looking for a strong Talent Acquisition Partner to help us strategically scale multiple high-volume teams serving our customers. These teams include Sales, Customer Success, Retention, Payroll, Bookkeeping, Tax Solutions, and more! If you have a knack for digging up hard-to-find talent and thrive in a fast-paced environment, while maintaining high attention to detail and a high sense of urgency -- this could be the role for you! You will work collaboratively with the talent acquisition team and cross-functionally within the organization to be a true partner to key stakeholders; a role that is critical to the success and growth of Housecall Pro. 

What you do each day:

• Manage end-to-end recruiting process to include active sourcing, screening applicants, providing detailed candidate assessment for hiring managers, coordinating remote interviews (Zoom), negotiating and closing offers, all with the highest degree of professionalism and emphasis on candidate experience.
• Effectively managing candidates to ensure engagement throughout the whole process and deliver a positive, professional experience.
• Managing weekly reporting, tracking progress using data, and drawing insights to make hiring processes more efficient.
• Building business partnerships with the hiring management to facilitate the talent acquisition screening, selection and forecasting process.
• Create interview questionnaire templates unique to each role as well as establish scorecard competencies for each role.
• Diligently manage all scheduling and coordination of candidates, interviewers and candidate reviews.

Qualifications:

• Bachelor’s degree preferred
• 2+ years in talent acquisition or recruitment
• Strong track record directly sourcing candidates through various channels to include online (ex. LinkedIn, Indeed, OnlineJobs PH) and social media platforms, and successfully building out pipelines of qualified candidates
• Fluent in English (written and verbal)
• Ability to work standard hours for a US timezone
• Proven experience recruiting across the company platforms to include, technology, finance, marketing, sales and customer service
• Hands-on experience with various interview formats (e.g. phone, Zoom and structured documentation)
• Demonstrable experience of improving recruitment and selection processes based on needs of the business using real time data and reporting
• Proficiency with MacOS, Google Suite, and ATS (Greenhouse) preferred but not required

What will help you succeed in this role:

• Team player with a high sense of urgency and motivation to see the team and business succeed
• A quick learner, a self-starter, ability  to work independently, and willing (and able) to handle the pressures of an increasing level of responsibility in a growth environment
• You wake up thinking about creating an awesome candidate experience and are willing to bring those ideas to table
• You are comfortable and confident with working with hiring managers at all levels to include C-suite
• You are meticulously organized
• You are passionate about finding an eclectic and diverse variety of candidates
• You are an excellent verbal and written communicator
• You are excited about Housecall Pro and our mission and are able to articulate that to candidates

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes CONQUER, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. 

Location Dependent Information
This role is open to candidates and the expected compensation range for this role is $18,000-$22,500 USD/year. The specific compensation for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This is a full time independent contract role. 

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