Subscription Renewals Representative

About Commvault 

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. 

JOB DESCRIPTION:

The Subscription Renewals Representative is responsible for achieving sales targets in a defined territory that includes Commvault customers. The Representative will contribute to a developing and hardworking team, which is passionate about completing the Land-Adoption-Expand-Renew journey for accounts. Candidates have an appreciation for the significance of Annual Recurring Revenue and associated metrics. 

The candidate will also be an outstanding teammate, as close alignment with field Account Executives and Customer Success Managers is essential to success. The Representative, however, must also close sales opportunities on an independent basis. This is an inside selling position; telephone, video conference and email are the primary modes of customer and partner communication.  

What you’ll do…  

• Maintain consistent customer engagement throughout the renewal sales cycle. 

• Ability to scope current and future environments, and present multi-year subscription renewal options to the customer. These transactions are viewed as new sales. 

• Identify and close upsell/cross-sell deals during the renewal engagement; maintain opportunities for these transactions. 

• Coordinate renewal activity with assigned CSM; develop successful working relationship based on geographic alignment. 

• Excellent ability to diffuse difficult situations, build a clear path to resolution with owners and dates, and secure agreement from internal and external partners to deliver. 

• Strong follow-up/follow-through - address all actions from meetings and prove that items meet with client's happiness. 

• Comfortable crafting new processes with leadership and willing to take risks within goal-oriented framework. 

Who you are…  

• Bachelor’s degree. 

• Minimum 4 years’ renewal sales or inside sales experience. 

• Excellent communication, persuasion, listening skills. 

• Sales forecasting expertise. 

• Background in IT infrastructure. 

Meet the Hiring Manager:

Jeff Lynn - Sr Manager, Subscription Renewals

You’ll love working here because: 

• New hire stock equity (RSU) and employee stock purchase plan (ESPP) 

• Continuous professional development, product training, and career pathing 

• Generous global benefits 

Ready to #makeyourmark at Commvault? Apply now!

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Thank you for your interest in Commvault. Total compensation for this role is market competitive, and within the below base salary range:

We’re proud to offer competitive benefits that care for you and your family through our 401K plan, health benefits (including medical, dental, and vision available for families and domestic partners), and pet insurance for your furry family members. You can also find the details of our U.S. benefits by visiting benefits.commvault.com.

Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com.

For our Candidates to prioritize your security: 

Commvault has been made aware of email and/or text correspondence scams that falsely state that the senders are from the Commvault HR team and/or a member of our leadership team. The scammers even conduct false interviews via email or text and then request personal information (name, address, birthdate, social security number, etc.) when returning the signed offer letter. Please note that Commvault does not conduct interviews by email or text, and we will never ask you to submit a W4 via email or prior to your first day of employment. 

If you think you have been targeted in this recruiting scam, please reach out to us at wwrecruitingteam@commvault.com. You can also find more tips about job scams and how to avoid them on the FTC’s website.