Strategy & Operations Senior Manager

See yourself at Twilio

Join the team as Twilio’s next Strategy & Operations Senior Manager!

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

We are looking for an experienced, high-achieving individual to join the GTM Strategy & Operations organization for the Communications business unit at Twilio. This high-visibility, high-stakes role owns the delivery of strategic GTM cross-functional programs. Partnering with GTM leaders across the organization, this individual will be responsible for executing programs / strategic assignments that accelerate the success of our GTM strategies. As the leader of a broad reaching, high-profile program, you will align with executives on goals and objectives, and drive these programs through impeccable execution. 

This position requires exceptional communication skills and a high aptitude for leading through change. Organizational influence skills and the ability to think strategically and lead cross-disciplinary teams is a must. The right candidate will have a proven track record of exercising influence and driving execution among senior executives.

Twilio is looking for an innovative thinker who lives the Twilio Magic and is able to combine strategic, analytical, big-picture thinking with the ability to drive detailed, operational excellence. This person is a problem solver and tackles challenges with gusto. They are action-oriented, curious and not afraid to challenge the status quo in order to arrive at the best possible solution. This individual must have relevant experience in leading strategic initiatives in high-execution and high-scale environments. 

Responsibilities

In this role, you’ll:

• Develop strategy and drive execution for strategic GTM initiatives by partnering with senior leaders across the business (Revenue Operations, Regional Sales Leaders, Chief Revenue Officer, Marketing, Operations, etc.) 
• Leverage data to drive business decisions for the global GTM organization by reviewing pipeline trends, new business opportunities, cross-sell motions
• Own the executive communication to influence and gain alignment on key decisions for the business
• Provide independent views and opinions in order to hold stakeholders accountable to the big-picture …