Strategic Programs Manager

At a Glance

The Strategic Programs Manager role is an opportunity for a highly motivated, strategic and collaborative sales & marketing program manager to work within a complex and fast-paced business unit supporting Qualcomm. This is a pivotal, highly visible role responsible for driving strategic account management, fostering cross-functional collaboration, and ensuring the seamless execution of key projects and initiatives. Support senior leadership and client partners through effective process oversight, executive-level reporting and insights and ensuring ongoing success by effectively promoting the value of the program. The SPM should be able to analyze results and make strategic decisions in consultation with clients and senior management to identify growth opportunities that drive market share.

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Compensation

$85,000 - $90,000 annual salary paid weekly and up to 10% annual bonus potential paid out quarterly

Overview

WHAT WE OFFER

• Weekly pay
• Health and wellness benefits plans  
• Flexible vacation and holiday policies 
• Paid parental leave  
• 401(k) with employer matching  
• Technology allowance
• Referral bonus 
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs 
• Opportunity to work with a growing company that actively rewards and promotes its employees 

WHAT YOU'LL DO

• Manage multiple, concurrent projects that support the client as well as the broader field team, ensuring they are delivered on time, within scope, and within budget with minimal oversight
• Build relationships with partners, provide program coordination, and implement action plans that align to overall strategic objectives
• Prepare and present detailed executive-level reports highlighting program updates, field team impact, insights and other relevant information to senior leadership both internally and externally
• Ensure presentations are designed with a high level of professionalism, incorporating advanced design principles and storytelling rooted in data and insights; Utilize charts, graphs, and other data visualization techniques to effectively communicate complex information. Ensure all presentations are free of errors and meet the highest standards of quality.
• Support senior leadership in development and ongoing maintenance of key program tools and bench markers such as status trackers, critical paths, program roadmaps, event recaps, case studies, newsletters, etc.
• Analyze data and metrics to provide actionable insights and program recommendations that drive ROI for our clients and leverage the full breadth of BDS service offerings, in partnership with senior leadership
• Design field survey questions that seek to uncover industry/competitive insights that are compelling to our clients and highlight the expertise and value of the field team
• Collaborate with Field Sales, Operations and Training team Leadership to ensure client and program objectives are aligned with execution tactics
• Support event planning and execution for internal and client events to ensure meeting objectives are achieved; execute post-event surveys and recaps
• Drive team culture initiatives such as quarterly recognition programs, “surprise & delight” moments for our retail partners, team newsletters, etc.

WHAT YOU'LL NEED

Experience and Education:

• Bachelor’s Degree or equivalent work experience
• Minimum 3-5+ years of industry and agency experience in a client facing role 

Skills and Attributes

• Experience in a client-facing role, with an emphasis on program management; ability to draw on this experience to proactively and independently to the program
• Experience managing multiple projects and coordinating across multiple departments effectively
• Proven experience in cross-functional partnerships - superior interpersonal skills to work closely with other team members and the client
• Strong communication skills (verbal and written) with experience in capturing and reporting insights, trends, and developing action plans
• Storytelling through reporting, always considering the “so what” and “now what”
• Professional attitude, possessing superior observational skills, demonstrating critical thinking and problem-solving skills to assess challenges with a solution-oriented mentality
• Impeccable follow up and follow through
• Strong technical savvy required (Excel / Sheets, Word / Docs, PowerPoint / Slides)

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to: 

• Regularly sit, stand, walk, bend over, reach overhead, crouch, kneel, grasp, talk and/or hear, and drive
• Frequently lift and carry up to 25 pounds
• Continuous hand/eye coordination and fine manipulation

Important Information

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

BDS Connected Solutions. (“BDS”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer.

BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today’s disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with a regional office in New York City, New York. Visit us at www.BDSsolutions.com for more information.