Strategic Partnerships Executive

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position
The Strategic Partnership Account Executive will generate income by nurturing and growing existing commercial partnership relationships. They will oversee day-to-day account servicing, acting as a liaison between Teladoc Health and a select group of partners that include benefit consultants, brokers, and healthcare engagement/wellbeing organizations.  Through the Teladoc Health platform they will help our clients reduce costs and improve outcomes for plan-sponsored members.

The ideal candidate will have excellent interpersonal and communication skills to develop productive relationships with clients at all levels of the organization, internally and externally. They will need to be self-driven and have management capabilities for our high-energy, and fast-paced environment. They can work anywhere within the United States, enjoying Teladoc Health’s active, inclusive culture for remote employees. Approximately 30% travel will be required.

Essential Duties and Responsibilities

• Manage and grow Teladoc Health’s relationship with our employer benefit consultants and national broker partners
• Build and deepen our strategic relationships within your partner base, across a matrix of roles and areas of expertise, including executive-level personnel
• Expand the depth and breadth of Teladoc Health’s interaction within your partner base, driving revenue growth >1MM, and developing collaborative efforts focused on product expansion and market development
• Increase Teladoc Health market share by supporting our field sales team in identifying and developing new opportunities within your partner base
• Develop new opportunities to utilize data within your partnerships, thus quantifying Teladoc Health’s value proposition to the partner and to our shared employer clients
• Develop an operating calendar, detailed account plan/forecast and account planning/mapping process for each of your partner accounts
• Work closely with internal partners – including Product, Clinical, Data Science, Implementation, Reporting, Legal and Finance personnel – to deliver on Teladoc Health’s side of the strategic roadmap
• Maximize and achieve revenue and margin goals while staying within the allocated budget
• Manage and deliver on issue resolution and partnership satisfaction
• Demonstrate a broad comprehension of employer benefit consultant/broker needs, market trends, industry challenges, major players, relevant products, and technologies.

Qualifications Expected for Position

• Bachelor’s degree BS/BA
• Minimum 5 years of experience within the employer healthcare benefit consultant/broker space
• Demonstrated success with complex and strategic account management and/or sales experience
• Interpersonal, relationship-building and listening skills, with a natural, effective consultative style the ability to energize, communicate and build rapport at all levels within an organization
• Project management experience, with the ability to corral and manage details in a fast-paced, fluid environment
• Experience working collaboratively with highly talented professionals
• Critical thinking and analytical skills
• Leadership experience and skill, with a vision for strategic partnerships

The base salary range for this position is $80,000 - $85,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2024. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Why Join Teladoc Health?

A New Category in Healthcare:  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.  

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.  

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.  

Focus on PEOPLE:  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 

Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  

Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.  

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.