Strategic Partnerships Associate

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

The Strategic Partnership Associate will support the growth of income by maintaining and expanding Teladoc’s existing commercial partnerships. They will assist with day-to-day account management, serving as a key contact between Teladoc Health and a select group of partners, including benefit consultants, brokers, and healthcare engagement/wellbeing organizations. Through the Teladoc Health platform, the associate will contribute to helping clients reduce costs and improve outcomes for plan-sponsored members. Additionally, they will provide support to the Partnership Directors and Vice President in their efforts to strengthen relationships and drive business growth.

The ideal candidate will possess strong interpersonal and communication skills to foster effective relationships with both internal and external stakeholders. They should be proactive, able to manage tasks in a dynamic, fast-paced environment, and be comfortable working remotely from anywhere in the United States. This role requires travel of approximately 30%.

Essential Duties and Responsibilities

• Day-to-day operational support for the strategic partnership team.
• Establish/identify partner priorities to develop business strategies along with a strategic plan
• Develop an operating calendar, detailed partner plan/forecast, and account planning/ mapping process for each of your parter accounts.
• Works closely with marketing to develop sales tools and collateral specific for our employee benefits consultants and national broker partners and their needs
• Aggregates all reporting and makes recommendations based on fact-based analysis
• Assists with salesforce: day-to-day administration and sales campaigns
• Synthesizes and provides competitive intel received through our channel partners
• Anticipates client needs, investigates the underlying causes, and identifies short- and long-term solutions
• Anticipates internal/external business issues and developments in own discipline; uses knowledge to focus work and drive improvements
• Demonstrate a broad comprehension of the customer's needs, market trends, and industry challenges. Major players (payers and providers), relevant products and technologies

Qualifications Expected for Position

• Bachelor's degree (BS/BA)
• 2-3 years of relevant experience in benefits consulting, marketing, and/or channel operations
• Demonstrated written, verbal, and presentation skills
• Experience negotiating contracts within acceptable company parameters
• Experience collaborating with customers and colleagues both internal and external
• Project management experience

The base salary range for this position is $50,000 - $60,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2024. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Why Join Teladoc Health?

A New Category in Healthcare:  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.  

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.  

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.  

Focus on PEOPLE:  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 

Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  

Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.  

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.