Strategic Adoption Manager

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.

Key job responsibilities
• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment
• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption
• Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams
• Ability to travel for internal business presentations and customer meetings (10-25%)
• Build forecasting models and performance analysis for both customers and internal stakeholders
• Providing innovative customer support that aims to not only resolve current customer issues but additionally seeks to identify root-causes of those issues, partners with key internal stakeholders, and works to resolve those issues in perpetuity.

About the team
The Amazon Business for Education team is dedicated to developing solutions inclusive of an expanded online store that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in the K-12 Education sector. The ideal candidate will have relevant K-12 Education consultative sales experience and have a proven track record of meeting and exceeding program goals and revenue targets.

Basic Qualifications

- Bachelor's degree or equivalent
- 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience
- Experience positioning and selling innovative solutions to new and existing customers and market segments
- Expert use of Microsoft Office products and applications, specifically Microsoft Excel
- Experience with sales CRM tools such as Salesforce or similar software

Preferred Qualifications

- 5+ years of sales experience selling to school district leadership.
- Experience selling to procurement and/or supply chain roles
- Experience with customer facing communication including leading in-person or virtual customer meetings, product demonstrations, or trainings.
- Knowledge of procurement and source to pay processes and solutions or equivalent experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $62,100/year in our lowest geographic market up to $132,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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