Strategic Account Manager - Remote

Strategic Account Manager

Drive growth and adoption. Retain and upsell clients. Partner strategically. 

The Role You’ll Play:

CB Insights is looking for a Strategic Account Manager to cultivate and grow our existing enterprise client base. You will identify new opportunities while maximizing customer benefit and adoption of our software platform. The Strategic Account Manager is the CEO of our customers, coordinating other teams to maximize customer outcomes. They will foster long-term relationships, procuring subscription renewals, and growing account revenue through cross and upsell opportunities. 

About the Strategic Accounts Team:

We are unique mostly because of our amazing clients, the problems we are helping them solve, and our team's diversity.

Every day our team speaks with people at Fortune 500 companies. Our clients are looking to us to help them solve interesting challenges on how some of the largest organizations in the world are adapting to emerging tech trends. Being a part of the CBI Strategic Accounts team means being a part of that equation. 

Your Main Tasks:

• Partner with Strategic Account Executives to design and execute highly effective outreach campaigns to potential new clients (covering warm and cold relationships) 
• Collaborate with team members to secure deals through effective team-selling
• Use Salesforce CRM to ensure knowledge transfer regarding account development, outreach progress, and opportunity pursuit
• Work on essential projects that increase our effectiveness within account management and business development (e.g. map competitors, develop new outreach capabilities, capture market trends).
• Create and cultivate deep and meaningful relationships with our top customers and build their loyalty and adoption towards CBI
• Manage, and being the primary contact for customers
• Maximize revenue with customers by identifying needs and customer pain points
• Leverage analytical skills and …