Strategic Account Manager - Housing

About EliseAI

EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare. Everything is built on the foundation of health and home. Broken systems or ineffective processes in these domains have a disproportionate impact on our quality of life and society’s overall wellbeing. Conversely, any solution or technology that solves problems in these areas will have an impact that ripples far beyond them. 

That’s the only kind of impact we are interested in having at EliseAI. 

If you get excited by the thought of working really hard on these kinds of problems, then EliseAI is the right place for you.

About the role

EliseAI is looking for a founding Strategic Account Manager who will play a big part in building relationships with existing customers, optimizing engagement and product usage. As an Account Manager, you will identify and expand strategic accounts within our multifamily segment and find key opportunities within your portfolio. This is 100% a pure sales role. 

Responsibilities

• Expand and enhance relationships within your book of business.
• Identify opportunities for upselling and cross-selling additional products.
• Develop a deep understanding of EliseAI’s products and new features.
• Work with Support, Product, and CS teams to ensure an exceptional customer experience and resolve any issues.
• Act as a liaison between customers and product teams, facilitating the development of new features based on customer feedback.
• Collaborate with Sales Ops and Marketing to develop playbooks, processes, scripts, and other tools to support growth

We’re looking for someone who is excited..

• About the potential impact of AI and new technologies
• To join a high-growth startup with a small but growing sales team
• With not just executing today but also building for the future

Qualifications

• 4+ years of experience managing strategic accounts, closing new business or driving expansion, with a proven track record. 
• Minimum annual quota of $1.5MM of SaaS or net revenue in a quota carrying role
• Experience in account management within a B2B SaaS hypergrowth startup is a plus
• Demonstrated ability to conduct effective sales discovery and demo meetings, and to manage a structured sales process from start to finish
• Demonstrated experience in consistently meeting and exceeding sales quotas
• Experience working in real estate or proptech is a plus

This role is remote for candidates outside of the NYC area. Candidates located within commuting distance of NYC will work from our headquarters a few days per week.

Why join …