Strategic Account Executive
Remote - US
Join the team as Twilioâs next Strategic Account Executive.
Who we are & why weâre hiringTwilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.
About the jobThis position is needed to lead relationships with our Hightech Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilioâs communications business across your assigned customers. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations. Â
ResponsibilitiesIn this role, youâll:
- Manage and expand some of our most important Hightech customer accounts.
- Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
- Partner closely with other Twilio teams to identify new revenue opportunities within your Hightech account portfolio.
- Serve on a cross-functional account team with representatives from product, finance, support, and services teams.Â
- Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
- Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.
- Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, SalesforceStay current with industry changes and collaborate with your team and peers to learn and share best practices.
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having âdesiredâ qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't âŚ
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Benefits/PerksCollaborative environment Competitive pay Diversity and inclusion focus Healthcare Offerings vary by location Parental and wellness leave Parental leave Remote work flexibility Retirement savings Retirement savings program Wellness leave
Tasks- Collaborate with cross functional teams
- Develop account strategy
- Drive revenue growth
- Forecast sales
- Identify new revenue opportunities
Account management Analytical B2B Benefits Business Communications Communication Communications Compliance Consultative sales Consulting CPaaS CRM Cross-functional Collaboration Data analysis Data Solutions DevOps Finance Financial modeling Messaging Operations PaaS Product Management Relationship Management SaaS Sales Sales cycles Strategic planning Strategic Sales Strategy Voice Written communication
Experience8 years
EducationBachelor's degree Business Communications Equivalent experience
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9