Strategic Account Executive - Remote - California

TigerConnect transforms healthcare with the industry’s most widely adopted clinical collaboration platform – uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we accelerate productivity, reduce costs, and improve patient outcomes, safely and securely. More than 8,000 healthcare organizations trust us to deliver enterprise-ready solutions, making this possible with the right group of dedicated, thoughtful trailblazers. Today, private practice doctor’s offices, small and large hospice centers, and some of the largest healthcare organizations in the United States rely on TigerConnect. We’re a fun, hungry, smart, innovative group of eclectic people who are passionate about transforming the way clinical care teams work and communicate.

The Strategic Account Executive (SAE) will prospect, qualify, pursue, develop and close strategic opportunities in a select group of highly strategic prospects.  They will develop trusted advisor level relationships with senior executives and other important decision makers, utilizing these relationships to establish TigerConnect as a preferred partner and create new business opportunities. The SAE will also be required to operate collaboratively within the internal TigerConnect organization, influencing and executing effectively within a matrixed organization including the sales, marketing, client success, and product teams. 

What You’ll Be Doing: 

• Manage the sales process for strategic new logo customers from qualification through to contract negotiation 

• Develop and execute against an assigned quota and territory plan, utilizing strategic thinking, account based marketing and value based assets within the TigerConnect Value Ecosystem  

• Prospect, forecast, build, and maintain a sales pipeline 

• Build strong, cross functional relationships with all levels of a customer organization, proven track record of building strong relationships across numerous personas and personalities 

• Understand competitive landscape, market insights, and effectively communicate across key internal and external stakeholders 

• Utilize data and scorecards to review trends and develop actionable outcomes 

• Travel to client sites as needed 

What You Bring: 

• 10+ years experience in business development or new logo sales in an enterprise SaaS industry required with minimum 3 years in healthcare 

• A proven track record of success selling in territory to strategic prospects 

• Bachelor's degree required; advanced degree is a plus 

• Deep knowledge of health systems and healthcare is preferred 

• Experience working with executive-level leadership internally and externally 

• Experience in negotiating customer contracts & pricing 

• Exceptional written, oral, and presentation communication skills 

• Experience with implementing and managing EMR, health technologies, SaaS or consulting solutions in the health system market, targeting all levels of organizations 

• Tech stack experience preferred - Salesforce and Outreach

How We Pay: 

• Total compensation for this role is comprised of a base salary and commission 

• We offer a competitive commission structure designed to reward for performance with accelerators and no caps 

• This position will have On Target Earnings in the range of $200,000.00 - $300,000.00

Perks & Benefits We Offer: 

• Remote-friendly with teams across the US and internationally, plus prime office space in one of the major tech ecosystems of California complete with a loaded fridge and tons of other perks 

• Excellent Medical, Dental, and Vision insurance for you and your family plus a 401k match 

• Focus on mental and physical wellness through annual programs including reimbursements, company-wide wellness days, and volunteer opportunities 

• Mission-driven team members who love what they do and go the extra mile to help clients, support the company's rapid growth, and ultimately optimize healthcare workflows to allow for better patient care 

• LinkedIn Learning License for you to continue self-paced learning

• Flexible time off policy for salaried employees with no limit on the number of days off 

Our mission is to provide a healthcare communication solution that radically improves the way care is delivered. We’ve been recognized as one of the Best Places to Work in Los Angeles (2024), as well as on the list of Best Paying Companies (2022) with the Best Perks & Benefits (2022). We were also honored to be named to Inc. 5000’s list of Fastest Growing Companies (2023).

TigerConnect is an equal opportunity employer and values diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.