Sr Trade Account Manager

GROW WITH US:  

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:

Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control  -IQ technology — an advanced predictive algorithm that automates insulin delivery.

But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at https://www.tandemdiabetes.com/

WHEN & WHERE YOU’LL WORK: 

Remote: This position is fully remote and open to candidates within the United States.  Equipment for the role will be provided and training will occur virtually. 

A DAY IN THE LIFE:

The Sr. Trade Account Manager is responsible for developing and maintaining relationships with assigned customers and accounts with the priority of meeting and exceeding Tandem’s business objectives. This role serves as a liaison between Tandem and assigned accounts, providing feedback and communications in both directions. The. Sr. Trade Account Manager is also responsible for forecasting, strategic planning, and operational problem resolution.  This position develops and cultivates relationships to support the new business growth and optimize current business.

• Develop relationships with account leadership on a regional and national level to ensure attainment and retention of market share, sales plans, and profitability.
• Establishes stable, long-term contractual relationships that are efficient and predictable, including negotiating distributor contracts, pricing, service levels, and deliverables.
• Works collaboratively with the US Market Access, Marketing, Sales, Finance, HR, and others to develop, set and execute dual channel strategies.
• Creates, manages, and coordinates the relationships with account direct sales efforts with Tandem’s field sales team.
• Establishes and consistently reviews account metrics to drive and ensure a high level of execution.
• Serves as internal and external contact to the sales organization for distributor relations and their customer activities.
• Resolves distributor complaints and inquiries in an appropriate and timely manner.
• Keeps the organization informed as to the progress of distribution relationships.
• Provides regular reports to management on revenue metrics, such as sales to-date and sales forecasts.
• Leads the account sales efforts to achieve target revenue goals, including year over year growth objectives.
• Provides input into the design and development of training programs and materials directed towards distributors that support the launch and sale of Tandem products.
• Manages portfolio and identifies opportunities for revenue and margin improvement, market share growth, and improved customer relations; ensure improved margin, and market share.
• Ensures compliance with company policies, including Privacy/HIPAA, and other legal and regulatory requirements.
• Other duties as assigned.

WHAT YOU'LL NEED:

• Knowledge, skills & abilities:

  • Demonstrated capability in driving corporate strategy through understanding of the market and industry.
  • Strong understanding of the US access environment, including distributors, pharmacies, reimbursement / co-pay support services, payer coverage, pricing.
  • Skilled at negotiating with business partners or management and influencing leaders regarding matters of significance to the organization.
  • Demonstrated ability to effectively communicate complex business challenges and data-driven recommendations.
  • Proven ability to work independently, demonstrating self-motivation to achieve strategic objectives.
  • Understanding of reimbursement methodologies utilized by commercial and government payers under pharmacy benefits.
  • Skilled at effectively communicating department or area issues and results and conducting presentations of technical information concerning specific projects or timelines. Able to gain cooperation of others.
  • Able to prioritize activities and determine when and how to take on new initiatives.
• Minimum certifications/educational level:
  
  • Bachelor’s degree (B.A/B.S.) in related field or combination of equivalent education and applicable work experience.
  • Minimum certifications/educational level:
• Minimum experience:
  
  • Minimum five (5) years of business development and or healthcare network operations experience marked by proven success and business generation.

   

WHY YOU’LL LOVE WORKING HERE:

At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie.  This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers.

BE YOU, WITH US!

We are firmly committed to being an equal opportunity employer and maintaining a diverse and inclusive environment. We value and embrace that every single one of us brings value to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us.

COMPENSATION & BENEFITS:

The starting base pay range for this position is $138,000 - $175,000 annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes bonus, equity, and a robust benefits package.

Tandem offers health care benefits such as medical, dental, vision available your first day, as well as health savings accounts and flexible saving accounts.  You’ll also receive 11 paid holidays per year, a minimum of 20 days of paid time off (with accrual starting on day 1) and you will have access to a 401k plan with company match as well as an Employee Stock Purchase plan.  Learn more about Tandem’s benefits here!

YOU SHOULD KNOW: 

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a pre-employment screening process comprised of a drug test (excluding marijuana) and background check, which includes a review of criminal history information.

Tandem has good cause to conduct a review of criminal history information of candidates for this position, as this role may involve access to proprietary, sensitive and/or confidential information, including customer protected health information. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders.

REFERRALS:

We love a good referral! If you know someone who would be a great fit for this position, please share!

SPONSORSHIP:

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

APPLICATION DEADLINE:

The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications.

Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow.

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