Sr. Technical Program Manager, Operations

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

We are looking for a highly motivated and experienced Technical Program Manager to join our dynamic team. The ideal candidate will have a strong background in Retail or Healthcare technology and program management. This role will involve collaborating with cross-functional teams to plan, execute, and deliver complex projects on time and within budget. The Technical Program Manager will play a critical role in ensuring the successful launch of various projects and initiatives related to our technology roadmap.

You Will:

• Lead the planning and execution of projects from concept to production, including defining project scope, milestones, and deliverables.
• Develop detailed project schedules, resource plans, and budgets to ensure alignment with organizational goals and objectives.
• Coordinate with internal teams, external vendors, and suppliers to drive project progress and resolve technical challenges.
• Provide guidance and support on technical decisions, leveraging your expertise to drive innovation and optimization.
• Work closely with technology, products, and, operations teams to align project goals and priorities.
• Coordinate with marketing, finance, accounting, and legal departments to facilitate the necessary workflows.
• Facilitate communication and collaboration across functional groups, ensuring a clear understanding of project requirements and dependencies.
• Successful negotiation with stakeholders to maintain alignment across the organization.
• Drive cross-functional problem-solving and decision-making to address issues and achieve project milestones.
• Proactively identify project risks and develop mitigation strategies to address potential obstacles and challenges.
• Monitor project progress and performance metrics, …