Sr Technical Program Manager, Billing

Position Overview:
Natera is seeking a Senior Technical Program Manager (TPM), Billing to lead complex and high-impact initiatives that drive our billing platforms' scalability, reliability, and compliance. In this role, you will be a strategic thought partner to engineering, product, operations, and finance teams, ensuring that our billing infrastructure evolves to meet the demands of our rapidly growing healthcare and genomics business.

As a Senior TPM, you will own large-scale, cross-functional programs from inception to delivery. You will work closely with technical and business stakeholders to design solutions, manage risks, and deliver results that improve the accuracy, speed, and transparency of our billing operations.

Key Responsibilities:

Program Ownership & Delivery:

• Lead end-to-end program management of complex billing initiatives, including roadmap planning, execution, risk management, and stakeholder communication.
• Drive alignment on priorities, scope, and timelines across RCM operations, Billing Strategy, Engineering, Product, Finance, Compliance, and other business teams.
• Deliver innovative, scalable billing systems and solutions that meet evolving business and regulatory requirements.

Cross-Functional Leadership:

• Act as the bridge between technical teams and business stakeholders to translate business needs into technical requirements and vice versa.
• Influence technical architecture and design discussions, ensuring solutions are aligned with business goals and long-term scalability.
• Facilitate trade-off discussions on scope, timeline, and resources to achieve optimal outcomes.

Process Optimization & Scaling:

• Define and improve processes for program execution, including planning, decision-making, risk mitigation, and communication.
• Implement best practices in program management to drive predictable, transparent, and high-quality outcomes.
• Identify and resolve systemic issues that impede program success, working with leadership to address organizational bottlenecks.

Communication & Reporting:

• Provide regular updates to senior leadership on program status, key decisions, risks, and dependencies.
• Drive clear, transparent communication across multiple stakeholders to ensure alignment and awareness.
• Prepare executive-level presentations, status reports, and post-mortem analyses.

QUALIFICATIONS:

• 4-6 years of technical program management and/or product management experience in a fast-paced technology environment.
• 2+ years experience with Healthcare Revenue Cycle processes 
• Proven track record of leading cross-functional, large-scale technical programs end-to-end, preferably in billing, payments, or financial platforms.
• Deep understanding of software development lifecycle (SDLC), technical architecture, and cloud-based platforms.
• Ability to dive deep into technical details, challenge assumptions, and guide teams toward effective solutions.
• Excellent communication, facilitation, presentation, relationship-building

KNOWLEDGE, SKILLS, AND ABILITIES:
Experience with EMR systems - strongly preferred
SQL experience - strongly preferred
Experience with product analytics platforms and tools such as AWS Datamesh, Quicksight, Power BI, Snowflake, Qlik Sense or similar - a plus
Healthcare billing experience - a plus
Experience in operational roles - a plus
Energy, enthusiasm, and sense of urgency.
 

The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.Remote USA$130,900—$163,550 USD

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents. 

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information:
- BBB announcement on job scams 
- FBI Cyber Crime resource page 

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