Sr. Solutions Architecture Specialist, Vault
United States - Northeast
EAST COAST LOCATION
About the Role
As a Sr. Solutions Architecture Specialist (SA) at HashiCorp, you will work in a high-performance environment and will serve as a product or solution domain expert, providing Customers with deep technical guidance at strategic points during customer journey with HashiCorp.
Through targeted engagement, SAs help clear technical blockers, optimize solution design, and accelerate time-to-value for Customers adopting HashiCorp tooling. As a whole, the SA Team translates sophisticated Customer challenges into repeatable, scalable, and consumable product and process standard methodologies, across the entire HashiCorp portfolio, for the benefit of all field teams, Partners, and Customers.
The SA for this role will be focused on the Secure Products line which include Vault and Boundary.
In this role you can expect to...
- Assist as a domain expert and escalation path to progress strategic opportunities across the entire customer journey
- Establish and maintain an understanding of the overall HashiCorp technology portfolio
- Recognized as a specialized domain guide aligned to, and in support of, HashiCorp Vault or Boundary and the competitive landscape
- Assist in complex technical due diligence activities supporting our moments that matter such as Discover, Technical Validation, Onboarding, Consumption, and Optimization
- Deliver sophisticated product presentations, demonstrations, evaluations, workshops, and proof-of-values to key customer partners
- Work closely with the aligned Account SE and our customers to help craft their vision/strategy for improving all aspects of application delivery, advise on how to use and adopt HashiCorp products to work towards their goals, and drive measurable value-based outcomes
- Partner with Account Teams to identify and handle Customer risks and opportunities as they relate to product adoption, renewal, and expansion
- Collaborate with HashiCorp Product Management to translate Customer business needs into technical solutions and new product requirement
- Collaborate with HashiCorp Product Management and Product Education to build and manage prescriptive patterns for core and strategic product use cases
- Act as educators and advisors to HashiCorp Sales teams, our partners and our customers
- Help foster an environment for ongoing customer success
You may be a good fit for our team if you have...
- 7+ years experience with solution architecture, sales engineering, or equivalent experience
- B.S. degree in an engineering or similar program from an accredited college / university preferred or equivalent experience
- Ability to work well in a highly-dynamic …
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Autonomy Dynamic environment Remote-first company Remote work
Tasks- Collaborate with product management
- Deliver product presentations
- Educate Sales teams
- Provide technical guidance
- Support customer success
Application Deployment AWS Azure Cloud Cloud Infrastructure Code Review Communication Containers Customer Engagement Customer Success Engineering GCP HashiCorp products Infrastructure Infrastructure Management Mentorship Microservices Orchestration Product Adoption Product Management Product Presentations Sales Engineering Security Software Development Solution Architecture Solution Design Solutions Architecture Technical Due Diligence Technical Guidance Technical Presentations Training Vault Workshops
Experience7 years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9