Sr. Readiness Manager, Channel

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities

What You'll Do

• Lead strategic enablement initiatives to ensure our Channel Partner teams, inclusive of both internal partner managers and external partners, have the knowledge, tools, and resources to drive success with our SaaS solutions.

• Design, develop, and execute engaging learning sessions, training content, and certifications, working closely with Product, Marketing, Sales, and Partner Operations teams to align on partner needs and offerings.

• Identify knowledge gaps and learning needs within our partner ecosystem, and develop tailored training programs to address those needs, ensuring continuous skill enhancement and partner success.

• Customize and refine product and marketing messaging to ensure it resonates effectively with partners and their customers, driving adoption and growth across the channel.

• Develop and manage detailed project roadmaps focused on partner enablement, ensuring alignment with business goals, partner KPIs, and successful execution of partner-focused initiatives.

• Collaborate with Partner Leadership to create a coaching culture, enhancing the performance of internal partner managers and external partners alike.

• Utilize tools like Salesforce, PartnerPortals, and enablement platforms to align training and resources with product updates, channel campaigns, and key partner events.

• Ensure consistent communication of company values, vision, and goals to all partners, strengthening relationships and building trust across the partner network.

Expectations

1. Experience: A minimum of 5 years in partner-facing roles within a SaaS or B2B tech environment, including at least 2 years in enablement, training, or learning development focused on channel partners or partner managers.

   • Proven success in building enablement programs that drive channel growth, retention, and customer satisfaction.

   • Experience working with external partners, understanding their business models, and helping them enhance their capabilities to grow alongside your company’s solutions.

2. Skills: Strong communication, presentation, facilitation, project management, and strategic thinking skills, with proficiency in tools such as Salesforce, PartnerPortals, and learning management platforms.

3. Behaviors: Collaborative, results-driven, and able to build strong cross-functional relationships to empower partners. A strong ability to translate complex concepts into actionable knowledge for partners.

4. Knowledge: Deep understanding of partner ecosystems, SaaS product offerings, channel marketing strategies, and the customer lifecycle.

5. Education: Bachelor’s degree required; Master’s degree or equivalent in Business, Marketing, or related field is a plus.

Bonus Experience & Skills

• Experience in instructional design, LMS administration, and partner enablement within a SaaS or enterprise software environment.

• Strong diplomatic skills, integrity, and executive presence that allows you to build rapport and influence partners and internal stakeholders at all levels.

• Exceptional project management capabilities, with an ability to rapidly assess needs, implement solutions, and adapt to a fast-paced, dynamic environment.

Qualifications

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $150,300 - $200,400

Zone B: $135,300 - $180,400

Zone C: $124,700 - $166,300

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.